Field Service Technician - Req ID 6202

Ohio Machinery Co.Troy, OH
11dOnsite

About The Position

At Ohio CAT , we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong. Job Summary As a Field Service Technician , you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar machines out in the field. Whether it’s a dozer, excavator, wheel loader, or haul truck, you’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work out of a company service truck servicing and performing: Diagnostics and repair on heavy equipment, including Caterpillar engines and drive-train components, electrical and hydraulic systems. Perform routine and complex repairs, inspect and maintain equipment, and rebuilding components to ensure optimal performance. Additional duties include servicing Air Conditioning systems, maintaining detailed service records, collaborating with fellow technicians on complex repairs, and adhering to all safety protocols within the shop environment.

Requirements

  • Capable of working independently in the field
  • Proficient reading and writing skills
  • Strong mechanical and mathematical aptitude
  • Basic computer literacy
  • Familiarity with Caterpillar engine and equipment lines
  • In-depth knowledge of Caterpillar equipment applications, operations, and functions
  • Skilled in using Caterpillar diagnostic tools (Electronic Technician, Service Information System)
  • Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
  • High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power equipment systems, plus at least 3 years of relevant industry experience.
  • Minimum of 5 years of hands-on experience in repairing diesel engines, generators, and industrial equipment.
  • Class B or A Commercial Driver’s License with an acceptable driving record following Ohio CAT standards, with ability to drive manual transmission.

Nice To Haves

  • Welding experience is a plus

Responsibilities

  • Diagnostics and repair on heavy equipment, including Caterpillar engines and drive-train components, electrical and hydraulic systems.
  • Perform routine and complex repairs, inspect and maintain equipment, and rebuilding components to ensure optimal performance.
  • Servicing Air Conditioning systems
  • Maintaining detailed service records
  • Collaborating with fellow technicians on complex repairs
  • Adhering to all safety protocols within the shop environment.

Benefits

  • Employer-sponsored pension plan
  • Competitive pay rate
  • First-year vacation and personal time, which is built based on the length of service.
  • Two different Health Insurance options, including a Health Savings Account (HSA) option.
  • Flexible Spending Account (FSA)
  • Dental and Vision Insurance
  • Credit Union Access
  • Life Insurance, Short-Term Disability, and Long-Term Disability.
  • Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
  • Company SuccessShare bonuses
  • Company provided and laundered uniforms.
  • Continued technical and professional training.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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