Field Service Technician - Req ID 6227
About The Position
At Ohio CAT, a Caterpillar Dealership, we don’t just sell, rent, and support machines—we power critical infrastructure. From hospitals and data centers to manufacturing and emergency response, our Power Systems division keeps the world running. Join a team where your skills matter, your growth is supported, and your work has real impact. Job for Field Service Technician: As a Field Service Technician, you’ll be the go-to expert for on-site diagnostics, maintenance, and repair of Caterpillar (CAT) Power Generation equipment and related systems. You’ll work independently from a fully equipped Ohio CAT service truck, servicing and performing: CAT diesel and gas generators (5KW to 3MW) Switchgear and ATS systems Control panels and electrical distribution systems Perform load bank testing, commissioning, and preventive maintenance Use diagnostic tools (e.g., CAT ET (Electronic Technician), SIS (Service Information System), and other computer-based diagnostic tools/software) to troubleshooting issues Provide exceptional customer service and technical support Ensure compliance with safety protocols and documentation standards
Requirements
- High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power generation systems, plus at least 3 years of relevant industry experience.
- Minimum of 5 years of hands-on experience in repairing diesel engines, generators, and industrial equipment.
- Experience with CAT, Cummins, Generac, Kohler, or Detroit Diesel generator systems
- Familiarity with switchgear brands like Russelectric, Lakeshore, or Asco
- Strong electrical and mechanical troubleshooting skills
- Ability to read and interpret wiring schematics and control diagrams
- Must own and safely use personal mechanic’s tools
Nice To Haves
- Military or field-based experience in equipment diagnostics and repair is highly valued
- Comfortable working independently in outdoor environments
Responsibilities
- On-site diagnostics, maintenance, and repair of Caterpillar (CAT) Power Generation equipment and related systems.
- Servicing and performing: CAT diesel and gas generators (5KW to 3MW)
- Servicing and performing: Switchgear and ATS systems
- Servicing and performing: Control panels and electrical distribution systems
- Perform load bank testing, commissioning, and preventive maintenance
- Use diagnostic tools (e.g., CAT ET (Electronic Technician), SIS (Service Information System), and other computer-based diagnostic tools/software) to troubleshooting issues
- Provide exceptional customer service and technical support
- Ensure compliance with safety protocols and documentation standards
Benefits
- Employer-sponsored pension plan
- Competitive pay rate
- First-year vacation and personal time are built based on the length of service.
- Two Health Insurance options include a Health Savings Account (HSA) option.
- Flexible Spending Account (FSA)
- Dental and Vision Insurance
- Credit Union Access
- Life Insurance, Short-Term Disability, and Long-Term Disability.
- Scholarship opportunities for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
- Company SuccessShare bonuses
- Company provided and laundered uniforms.
- Continued technical and professional training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
