Field Service Technician

ChemTreat•Houston, TX

13d•$36 - $40

About The Position

Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. It’s possible with a role at XOS (www.xos.com). XOS, a Veralto company, is a leading manufacturer of application-specific X-ray analyzers. We offer best-in-class elemental analysis solutions that improve public safety and customer efficiency in industries like petroleum and environmental compliance. As part of the XOS team and the broader Veralto network, you’ll work with products that make an everyday impact on vital resources we all rely upon: and along the way, you’ll have opportunities to deepen your skills, invest in your development, and seek new ways to fuel your growth. We are seeking a skilled and motivated Field Service Technician to join our dynamic team. As a Field Service Technician at XOS, you will play a crucial role in ensuring the successful installation, maintenance, and repair of our equipment. You will collaborate with customers, internal teams, and technical support to deliver top-notch service and uphold our reputation for quality and reliability. Your expertise and problem-solving skills will be essential in delivering top-notch service and contributing to the overall growth of our business.

Requirements

1–5 years of technical experience, with strong electro-mechanical aptitude.
Excellent communication and customer service skills, with the ability to work independently.
Proficiency with Microsoft Office and basic troubleshooting tools.
Willingness to travel 80–90%, including overnight trips; must live near a major airport.
Valid driver’s license and clean driving record.

Responsibilities

Deliver a positive customer experience while representing our products and services.
Diagnose, troubleshoot, and repair XOS instruments on-site, providing timely solutions.
Perform preventative maintenance to ensure optimal equipment performance.
Communicate directly with customers, sales reps, and distributors both in-person and by phone.
Collaborate with internal support and applications teams to resolve complex technical issues.
Provide training to customers and end-users on proper operation and maintenance.
Maintain accurate service records, including reports, documentation, and inventory.
Build strong customer relationships and gather field feedback to support product and service improvements.