Field Service Technician/desktop A+

TEKsystems•Milwaukee, WI

10d•$20 - $22•Onsite

About The Position

We are seeking a reliable, customer‑focused Field Service Technician to support desktop and endpoint refresh projects in the Milwaukee area. This is an on‑site role requiring hands-on experience with PC imaging, device configuration, and end-user support in professional environments. Candidates must be self‑motivated, adaptable, and comfortable working independently at changing project locations. An A+ is preferred. A valid driver’s license and personal vehicle are required, as project locations may vary week to week.

Requirements

Experience in a field services, desktop support, or technical support role
Strong customer service skills with the ability to communicate clearly with professional end users
Proven ability to work independently, take direction, and manage changing priorities
Detail‑oriented with solid organizational and documentation skills
Comfortable working in fast‑paced, rotating project environments
High school diploma or equivalent required
Valid driver’s license and reliable personal vehicle required
Must be able to lift and move computer equipment as needed
Desktop & endpoint support
PC imaging and device configuration
Hardware installation and troubleshooting
Windows OS support
Basic networking concepts and connectivity troubleshooting
Security awareness and adherence to best practices

Nice To Haves

CompTIA A+ certification strongly preferred
Additional certifications (Network+, similar) are a plus
Self‑starter who can hit the ground running
Professional demeanor with the ability to interact confidently with end users
Flexible and adaptable to new sites, deployments, and refresh projects
Strong time management and prioritization skills

Responsibilities

Perform laptop and desktop refreshes, including imaging, installation, configuration, and troubleshooting
Replace Windows PCs with terminals and ensure proper device setup and functionality
Provide on‑site technical support to end users, maintaining professionalism and minimizing workflow disruption
Accurately document service activities, inventory, and equipment assignments
Collaborate with internal IT teams to resolve technical issues efficiently
Follow organizational IT standards, security policies, and procedures