Field Service Technician

Amarok•Linden, NJ

1d•$70,000 - $90,000

About The Position

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 7,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts. Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles , ensuring the security and functionality of our systems nationwide. Approximate Year-End Pay Range: $70,000 – $90,000 per year , based on an hourly wage . Actual compensation is determined by experience, skill set, travel requirements, and geographical location.

Requirements

Must be available to travel Monday–Friday weekly
Valid Driver’s License
At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)
OSHA certification and/or familiarity with OSHA compliance is strongly preferred
Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.
Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.
Strong ability to analyze and troubleshoot system issues effectively
Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations

Responsibilities

Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.
Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.
Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.
Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.
Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.
Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.
Track and submit expense reports in compliance with company policies.