Field Service Technician

INTRAVISAtlanta, GA
4d

About The Position

We develop, manufacture and supply turnkey testing systems for the plastic packaging industry. And have been doing so for 25 years. In the role of Field Service Technician, you will be the face of INTRAVIS and provide customer support for both installed systems as well as for new installations. You will diagnose, troubleshoot, repair and debug electro-mechanical equipment and take responsibility for continued customer satisfaction. This opportunity provides a lot of variety and exposure to different clients, territories and various industries with 75% travel. It is an attractive position for candidates who like the challenge of facing technical issues in front of demanding customers.

Requirements

  • Technical education or equivalent work experience
  • 1-5 years field service experience with electro-mechanical equipment
  • Strong customer relations skills and experience working in a service environment
  • Proven self-starter who can work independently
  • Willing and able to travel approximately 75% of the time (domestic and international)
  • Current driver’s license and passport

Nice To Haves

  • Spanish language skills are a plus

Responsibilities

  • Installation and commissioning of state-of-the-art vision inspection systems across the United States as well as international
  • Maintenance and troubleshooting of equipment on customers’ request
  • Training of customers worldwide
  • Work with clients and assume responsibility for continued customer satisfaction; coordinate activities with customer

Benefits

  • Excellent compensation
  • Excellent benefits program
  • Highly innovative technologies
  • Rapidly growing company, that is secure and stable
  • Paid leave
  • Voluntary benefits like short term disability, accident insurance, life insurance
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