Field Service Technician

The Raymond Corporation•East Syracuse, NY

13d•$20 - $35•Onsite

About The Position

As the premiere Raymond Solutions & Service Center in the Northeast, Pengate Handling Systems built a reputation based on cutting-edge innovation, quality products and outstanding service. In addition to the full line of Raymond forklifts and equipment, we offer comprehensive material handling solutions to take your day-to-day warehousing and distribution operations to a new level of performance and productivity. Pengate Handling Systems is looking for a Field Service Technician to join our service team! Our Field Technicians are a big reason why we have such an outstanding reputation in the material handling industry. That's why we put so much into the hiring, training and continued development of our technicians in the field. Whether you're an experienced mechanic or simply interested in changing career paths, we can help you to reach the next level.

Requirements

Need to maintain a valid driver license
Ability to communicate effectively with customers, management and co-workers.
Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.

Nice To Haves

Preferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.

Responsibilities

To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need.
To provide complete customer satisfaction in a polite and professional manner while working in a Team environment.
Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer.
Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service.
Performs necessary repairs to correct analyzed situations in a professional and productive manner.
Maintains parts and supplies inventory in service van and maintain van service
Perform other duties as assigned