Field Service Technician II

Baxter•Greensboro, NC

1d•$48,000 - $66,000

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter Field Service Technicians contribute to our mission of saving and sustaining lives by working independently to complete repairs on lifesaving medical devices. By completing these repairs in a timely fashion, the device can be returned to usage by the hospital who has rented or purchased it. Are you passionate about starting a career in the medical device field? Field Service Technicians at Baxter are trained on working with our devices, and will build off of previous mechanical or technical knowledge. This is where we apply your troubleshooting skills to medical devices and ensure our products are functioning accurately. The Field Service Technician II will demonstrate leadership by assisting with training other team members and addressing customers. Your team The field service team works within hospital and service setting environments to repair medical devices. Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

Requirements

High School Diploma or GED required
Must be at least 21 years of age
Valid driver’s license
Obtain and maintain a DOT physical card required
Prior technical or mechanical repair work required

Nice To Haves

Applicable technical or trade school training preferred

Responsibilities

Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
Ability to troubleshoot devices and repair any malfunctioning components.
Ability to use the appropriate tools in making required adjustments and repairs.
Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
Generate service revenue and complete activities required under service contract.
Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

Benefits

Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

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