Field Service Technician II

TechnipFMC•Muncy, PA

About The Position

Field Service, assembly and repair of new, reman and customer property. Works independently to install new products and conduct repairs of TechnipFMC equipment ensuring no rig lost time for our customers while controlling expenses and maintaining assets. Handles customer complaints in a professional manner. Maintains communication with Company Representative on issues including job procedures, spare parts requirements, function fit and critical dimension measurements. Assures all equipment, service tooling and spare parts are on location and ready to use and functions fit prior to beginning each job. Records critical dimensions to ensure assembly will work and obtains and reviews product running procedures. Provides “Project Support” as required, for all new projects which includes attending design review for equipment and tools, reviewing installation procedures, assisting with project Factory Acceptance Tests and reviewing project training requirements for service personnel. Prepares and submits Field Service Orders and other region required reports after each job is complete. Completes a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints.

Requirements

High school diploma or GED equivalent required. Equivalent experience will be considered in lieu of education, if candidate successfully completes an aptitude and reading comprehension assessment in the pre-employment process.
At least two years’ experience with installation, assembly and testing of Surface Wellheads.
At least two years’ mechanical, electronic and hydraulic related experience in other oilfield equipment a plus.
Strong mechanical aptitude.
Technical/vocational/or military training or related experience.
Valid driver’s license.
Physically fit and able.
Customer service skills - communication skills, strong interpersonal and problem-solving skills.
Organized and systematic with troubleshooting and problem assessment skills. Systems oriented and highly motivated with a positive attitude.
Able to work an on-call schedule including weekends and holidays.
Must live within a 40-mile radius of Muncy, PA.

Responsibilities

Field Service, assembly and repair of new, reman and customer property.
Install new products and conduct repairs of TechnipFMC equipment
Handle customer complaints
Maintain communication with Company Representative
Assure all equipment, service tooling and spare parts are on location and ready to use
Record critical dimensions
Provide “Project Support” as required
Prepare and submit Field Service Orders and other region required reports
Complete a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints.
Completes Field Non-Conformance Reports (FNCR) forms as product problems are encountered.
Assures all equipment and procedural defects are communicated back to TechnipFMC Service Management.