Field Service Technician II - Lift Truck

Ring Power•St. Petersburg, FL

37d

About The Position

Main Duties & Responsibilities Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned. Attends training sessions as required. Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others. Maintains a positive attitude and role model for the other employees to follow. Maintains a minimum set of tools required for job performance. Cares and maintains company machines/equipment and ensures co-workers are doing the same. Demonstrates utilization of dealer computer systems, for work orders and other documentation. Maintains personal company service literature, and maintains a high awareness of technical changes in the industry. Tests, diagnoses and adjusts equipment failures of equipment. Repairs or replaces defective parts on machinery/equipment. Disassembles components and clean parts. Inspects components to insure maximum parts are being reused to control repair costs. Creates repair estimates and submit information to substantiate quotes and estimates. Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensure they are legible and accurate with sufficient detail for service accounting needs. Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 1,700 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Requirements

Must have completed standards outlined in the personnel achievement guideline or have been determined to meet the same qualification by the lead person based on division location.
Must be able to comprehend, speak and write the English language.
Must possess excellent interpersonal and communication skills.
High School education including a specialized technical course or equivalent years experience as a Technician preferred.
3-5 Years direct Technician experience.
Combination of education and experience will be considered.
Must posses a valid Class D Driver’s License.

Responsibilities

Diagnoses, repairs, reconditions, and adjusts equipment as required
Complete all paperwork on the troubled equipment to which the individual is assigned
Attends training sessions as required
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others
Maintains a positive attitude and role model for the other employees to follow
Maintains a minimum set of tools required for job performance
Cares and maintains company machines/equipment and ensures co-workers are doing the same
Demonstrates utilization of dealer computer systems, for work orders and other documentation
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry
Tests, diagnoses and adjusts equipment failures of equipment
Repairs or replaces defective parts on machinery/equipment
Disassembles components and clean parts
Inspects components to insure maximum parts are being reused to control repair costs
Creates repair estimates and submit information to substantiate quotes and estimates
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor
Ensure they are legible and accurate with sufficient detail for service accounting needs
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed