Field Service Technician I
About The Position
Imagine traversing the Morrisville, NC and being the hero in every office you step into. Multiple times a day you will be the answer to your clients. This will involve bringing innovative, game-changing solutions for our client's print management needs. As the Field Service Technician, you will be instrumental in delivering these solutions through maintaining, servicing, and repairing office equipment (black and white, color, and multifunctional devices, and more) at customer locations throughout the territory. You will also gain valuable insight into different business units, developing your skills and advancing your career in the process. Explore the Learn More section below to learn more about employment Toshiba America Business Solutions .
Requirements
- High School Diploma or GED.
- Ability to lift 50 lbs. Job involves frequent bending, lifting and reaching.
- A minimum of one year of experience in one or more of the following: technical repair and service of copier/office equipment or repair, installation, training of Photo ID systems/software, printers, ID Badge, and Fingerprint equipment. Advanced education or certification in respective areas can be used to meet experience requirement for ID Badge and Fingerprint systems.
- A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business.
Nice To Haves
- Demonstrated experience with document management, MFP, and print devices and/or 6 months of Shop Tech experience a plus.
- Good customer service skills are essential.
- Ability to multitask, prioritize assignments and work independently.
Responsibilities
- Providing maintenance, service, repairs, and training efficiently and effectively
- Diagnosing equipment issues and carrying out installations and upgrades
- Making modifications, removing old units, and retrofitting existing hardware
- Completing field calls according to priority while practicing good time management
- Continuously enhancing your technical skills for field assignments
- Rebuilding components at the shop
Benefits
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan
- Pet Insurance
- Company provided life insurance
- Employee discounts
- Generous paid holiday schedule paid vacation & sick/personal business/volunteer days
- Mileage Reimbursement Program
- Monthly Technician Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
