Field Service Technician I
About The Position
Avtron is seeking to hire a Field Service Technician – Level 1 who will perform field service activities at customer sites. Our customers include data centers, healthcare, government, and other industries requiring mission critical power. The Field Service Technician – Level 1 will travel to customer locations to perform startup services, maintenance services, troubleshooting, and repair of Avtron Power Solutions’ products. The Field Service Technician – Level 1 will work with Field Service management to ensure world-class service is provided on a timely and consistent basis. This role requires strong communication skills, follow-up skills, organizational skills, collaboration and teamwork skills, and the ability to work either independently or as part of a crew. This position will be based in the United States but may travel North and South America, if needed.
Requirements
- High School Diploma/GED
- Team player with ability to work in a fast-paced environment
- Excellent organizational and time management skills
- Minimum of 2 years’ field service experience, preferably in power generation and backup power, or equivalent military experience
- Electrical wiring diagram and schematic knowledge
- Ability to interact professionally with customers and internal teams through verbal and written communication
Nice To Haves
- Networking and/or electronic communication experience a plus
- Experience with fluid systems, chill water systems a plus
Responsibilities
- Perform startup and routine maintenance on electrical power equipment
- Diagnosing and repairing mechanical, hardware, software, and system failures
- Perform equipment testing to confirm proper function and identify operational issues
- Provide detailed documentation of all service visits within the specified timeframe
- Respond to customer inquiries and provide guidance on potential upgrades or improvements
- Adhere to Avtron Power Solutions’ safety policies and procedures
- Collaborate with Field Service team members to relay important information and improve service delivery
- Travel up to 90%
- Willingness to work overtime and non-standard hours, including weekends and holidays, as required
- Must be available to travel on short notice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
