Field Service Technician I/II/Lead

Flex Energy Solutions • Hobbs, NM

132d • Onsite

About The Position

Flex Energy Solutions is looking for a Field Service Technician to deliver the desired customer service experience. This person must be a self-starter and be willing to learn the details of the Flex Turbine, a reliable small gas turbine generator with the capability to run on a wide range of oil field gases. This person will be part of the Service and Operations organization whose goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases equipment reliability.

Requirements

• High School diploma or equivalent
• Minimum of 2 years of electrical power generation experience.
• Experience in working with electrical automation and controls.
• Before advancement to Level II employee must have a minimum of two years applicable industry experience. Technician must have a firm understanding of all Level I requirements and expand to more advanced technical training internally and externally (as required).
• Before advancement to Lead level employee must have a minimum of five years applicable industry experience. Employee is considered an expert on the functionality of units. Employee must exhibit strong leadership qualities and also foster a positive team environment.

Nice To Haves

• Direct experience with gas turbines and/or reciprocating engines is desirable.
• Experience in oil and gas related maintenance and a strong mechanical background.
• Proven field service experience with complex equipment a plus
• Direct experience with PLC’s and ladder logic is desirable
• Proven experience working with electrical systems
• Ability to use PC’s for data logging and troubleshooting
• Ability to work flexible hours and adapt to changing work schedules
• Ability to lift 50 lbs
• Attention to details, especially in diagnosing and resolving field issues
• Working in a changing team environment (Rotating work schedule)
• Willing to learn mechanical and electrical systems & components, including controls
• Demonstrated writing/documenting skills to communicate field service process
• Current and valid driver’s license(s)

Responsibilities

• Provide service and customer support during field visits
• Diagnose errors or technical problems through PLC interface(s).
• Identify proper action with remote technical support as needed
• Manage and commence all on site repair, maintenance and test tasks within prescribed schedule
• Document service processes and field maintenance/repairs
• Willing to work in remote locations and respond to unit call out
• Follow all client, company and HSE filed procedures and protocols
• Complete all necessary safety training
• Practice and adhere to all safety requirements and training
• Operate vehicle in proper and safely manner
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings to organization
• Build positive relationships with customers
• Perform pre-installation site walks as requested by management
• Perform any special tasks that may be assigned which will contribute to the achievement of the Company’s strategic objectives.

Benefits

• Newly hired employees are eligible for benefits on the first day of the calendar month following hire date.
• 85% company paid health insurance for employee and their dependents. We offer a PPO and an HSA plan. HSA plan with employer contribution of $500 for Employee/$1000 for Family.
• 100% paid Dental and Vision for Employee and dependents.
• Company paid Life insurance, AD&D insurance, and Short-Term and Long-Term disability.
• 3 Weeks Paid vacation, 10 paid holidays, and 401(k) retirement plan with 6% match and 100% vested.
• Employee Assistance Plan
• Ongoing paid employee education opportunities available
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees