Field Service Technician Commercial Laundry

Dexter Services Inc•Hiawatha, IA

6d•Onsite

About The Position

Travel • Hands‑On Work • Great Team Culture We’re expanding in the Milwaukee area and looking for a mechanically inclined, self‑motivated Service Technician to join our team. If you enjoy solving problems, working with your hands, and being out in the field—not stuck behind a desk—this role is for you. What You’ll Do Install, service, and troubleshoot commercial laundry equipment Travel up to 75% of the time (some overnights) Communicate with customers to provide solutions and great service Maintain a clean, organized company vehicle and follow all safety procedures What We’re Looking For Strong mechanical aptitude Positive attitude and willingness to learn Reliable and team‑oriented Experience in HVAC, plumbing, or electrical is a plus Ability to lift/move up to 125 lbs Valid U.S. work authorization; must pass background & screenings Why You’ll Love It Variety—every day is different Independence with great team support Growth opportunities and hands‑on learning You’ll be the face of a trusted, well‑respected brand Ready to build a career, not just take a job? Apply today! Competencies Basic mechanical skills Reliable/dependable Commercial laundry industry knowledge a plus Attention to detail Sense of urgency Customer Service Skills Safety oriented Position Expectations: Be prepared for the day, every day. The role of an Installer or Service Technician is required to go where the customer and equipment are. Be prepared for travel that may require an overnight stay. Be prepared for the job by ensuring you have the right parts and tools. Report to work/job site on time. It is a basic expectation to report to work on time. When reporting to a customer location proper preparation for the day and travel time should be considered in order to meet this expectation. Be dependable. You are the face of our company to the customer. Represent the company in a positive light by doing what we said we were going to do. Help us meet our commitments, deadlines and give attention to detail while completing the job. Don't take shortcuts, these likely include skipped steps and ultimately lead to the need to return. Communicate consistently. Contact your supervisor/manager when there are questions, roadblocks or safety concerns. Each job has multiple challenges and unique circumstances. Your supervisor/manager is your resource for overcoming these. Perform all tasks safely. Use the proper PPE for the job. Maintain a clean and organized workspace. Use proper lifting techniques and help one another. Have a positive attitude. Don't be the person bringing the team down. Bring your best to work every day. Being in the right mental state will serve to keep you focused and promote safety. Essential education, licenses, certifications, skills and experience needed for this position: AA or Technical degree a plus Previous experience in HVAC, Plumbing and/or Electrical industry a plus Physical Demands and work environment: The physical demands and work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee is occasionally required to sit, stand, walk use hands to finger, handle objects or controls, reach with hands and arms, talk and hear. Employees must occasionally lift and or move up to 125 pounds. Specific vision abilities required by the job include close, distance, color, peripheral, depth perception and the ability to focus. Work environment: The noise level in the work environment is usually light to moderate. Required to pass a background, physical, drug and alcohol screenings. Authorization to work in the United States. General: The employee is expected to adhere to all company policies and commitment to company values. Hiring in the Milwaukee, WI area to expand our territory. The Field Service Technician will provide technical support to distributor customers, service companies and end-user owners of laundry equipment. This position drives a company vehicle to company and customer locations. EEO IS THE LAW EEO IS THE LAW (Spanish) Dexter Services, Inc. (DSI) is a wholly owned subsidiary of Employee Owned Brands, Inc., a leading 100% employee-owned company with diverse business interests. The DSI organization is a collection of services companies that serve multiple markets within the commercial laundry industry, including money lending financial services, equipment distribution services and vended laundry services. In addition, we own and manage retail oriented commercial real estate properties. Headquartered in Hiawatha, Iowa, DSI’s portfolio of companies have a long history of providing high quality products and services to our customers. Our ownership culture empowers employee-owners, creating a highly efficient, service-oriented company that is committed to excellence. Dexter Financial Services serves as a captive finance company facilitating the sale of equipment manufactured by affiliated companies, with a primary emphasis on the commercial laundry market. Century Laundry Distributing is a leading distributor and servicer of commercial laundry and dry-cleaning equipment throughout a nine-state region in the Midwest. Dexter Retail Services operates multiple high-quality vended laundries in the Midwest, including the Blue Kangaroo chain located in Chicagoland, Northern Indiana and Southern Wisconsin. Dexter Real Estate Holdings owns and manages commercial property that generally includes a Dexter Retail Services vended laundry as one of the tenants. For more information on Dexter Services, visit www.dextersvcs.com.