Field Service Tech

MITER BrandsSimi Valley, CA
10d$26 - $29Onsite

About The Position

Milgard Windows and Doors, part of the MITER Brands family, is seeking a dependable and customer-focused Window and Door Service Technician I to join our team in Simi Valley, CA. In this entry-level role, you’ll assist in diagnosing and repairing window and door products, support customer service needs, and ensure every job site reflects Anlin’s commitment to quality. If you’re hands-on, willing to learn, and passionate about helping customers, we’d love to hear from you. MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the U.S., we’re proud to serve our customers with integrity, innovation, and excellence.

Requirements

  • High school diploma or GED
  • 0–2 years of experience in window/door installation, construction, carpentry, glazing, or related mechanical/handyman work (training provided)
  • Ability to learn product specifications and repair techniques
  • Strong customer service and communication skills
  • Ability to work independently once trained, and as part of a team
  • Proficiency using mobile devices (iPad or tablet) for documentation and scheduling
  • Basic computer skills (email, simple data entry)
  • Safe and responsible driving habits aligned with company policy

Nice To Haves

  • Bilingual English/Spanish skills a plus, especially in Spanish-speaking communities

Responsibilities

  • Assist in diagnosing product issues and performing basic repairs.
  • Support senior technicians on larger or more complex service jobs.
  • Communicate clearly and professionally with customers and coworkers.
  • Follow work orders, schedules, and safety procedures.
  • Use hand and power tools safely to complete standard repair tasks.
  • Maintain accurate documentation of service visits using company systems.
  • Keep work areas, service vehicles, and tools clean and organized.
  • Ensure customer homes and job sites are left clean and restored.
  • Load/unload parts and help maintain warehouse service inventory.
  • Learn and understand Anlin/MITER Brands products, installation methods, and warranty standards.

Benefits

  • Three comprehensive Medical plan options
  • Prescription
  • Dental
  • Vision
  • Company Paid Life Insurance
  • Voluntary Life Insurance
  • Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
  • Company-paid Short-Term Disability
  • Company-paid Long-Term Disability
  • Paid time off (PTO) and paid Holidays
  • 401k retirement plan with company match
  • Employee Assistance Program
  • Teladoc
  • Legal Insurance
  • Identity Theft Protection
  • Pet Insurance
  • Team Member Discount Program
  • Tuition Reimbursement
  • Yearly Wellness Clinic
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