Field Service Tech
About The Position
Milgard Windows and Doors, part of the MITER Brands family, is seeking a dependable and customer-focused Window and Door Service Technician I to join our team in Simi Valley, CA. In this entry-level role, you’ll assist in diagnosing and repairing window and door products, support customer service needs, and ensure every job site reflects Anlin’s commitment to quality. If you’re hands-on, willing to learn, and passionate about helping customers, we’d love to hear from you. MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the U.S., we’re proud to serve our customers with integrity, innovation, and excellence.
Requirements
- High school diploma or GED
- 0–2 years of experience in window/door installation, construction, carpentry, glazing, or related mechanical/handyman work (training provided)
- Ability to learn product specifications and repair techniques
- Strong customer service and communication skills
- Ability to work independently once trained, and as part of a team
- Proficiency using mobile devices (iPad or tablet) for documentation and scheduling
- Basic computer skills (email, simple data entry)
- Safe and responsible driving habits aligned with company policy
Nice To Haves
- Bilingual English/Spanish skills a plus, especially in Spanish-speaking communities
Responsibilities
- Assist in diagnosing product issues and performing basic repairs.
- Support senior technicians on larger or more complex service jobs.
- Communicate clearly and professionally with customers and coworkers.
- Follow work orders, schedules, and safety procedures.
- Use hand and power tools safely to complete standard repair tasks.
- Maintain accurate documentation of service visits using company systems.
- Keep work areas, service vehicles, and tools clean and organized.
- Ensure customer homes and job sites are left clean and restored.
- Load/unload parts and help maintain warehouse service inventory.
- Learn and understand Anlin/MITER Brands products, installation methods, and warranty standards.
Benefits
- Three comprehensive Medical plan options
- Prescription
- Dental
- Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
