Field Service Tech Assistant

McGrath Rent Corp•Grand Prairie, TX

19d

About The Position

As a Service Assistant some of your duties include going to customer sites to assist experienced service technicians in installing and repairing modular buildings and training customers on how to properly maintain the buildings. You will also be going alone to customer sites to perform maintenance and service requests as needed. You will perform trial runs of any machinery (including HVAC systems) to ensure performance rates and quality meet established specifications. Deliver exceptional customer experiences.

Requirements

Ability to safely perform all tasks and understand Company’s safety policies and procedures
Prior knowledge in construction or related work
Ability to use both manual and power tools and follow operating guidelines
Must be able to travel locally daily in Company Truck and occasional overnight stays
May be required to travel extended distances to customer sites in Company Truck
Valid driver’s license
Ability to communicate with Customer’s regarding work status and service concerns
Deliver a high quality output consistent with the Company’s construction standards
Able to follow spoken and written instructions
Able to work outside in variable weather conditions
Ability to work overtime daily (i.e. 10 hour days) as needed

Nice To Haves

Prior experience with electrical, plumbing, HVAC or other specialties
Bilingual with English and Spanish

Responsibilities

Performs troubleshooting, maintenance service, repairs and construction in the areas of plumbing, carpentry, painting, plastering, flooring, ceiling and electrical in the field; generally in the company of a service technician but also will go out to customer sites alone to perform maintenance and service requests
Alongside a qualified service technician, performs maintenance and service repairs on heating, ventilating, and air conditioning systems
Responsible for the safety, quality and productivity of themselves at all customer locations
Responsible for positive interface with the customer and ensuring the company’s reputation is improved with every customer contact
Perform other duties as assigned

Benefits

DailyPay Available!! Make any day a payday - You deserve to get paid any day!!
10 days + 2 half days Company Paid Holidays + vacation and sick time!
Company Shirts provided and Safety Boot Program
Medical, Dental, and Vision benefit options
401(k) Retirement Plan with Company Match.
Company paid Life Insurance
We also offer HSA, FSA, EAP and Pet Insurance!
Safety and Recognition programs
Drug-Free, Safety-Focused Work Environment
It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!