Field Service Specialist III
About The Position
The Field Service Specialist III is a senior technical expert and field leader responsible for advanced commissioning, integration, and mentoring within Copeland Professional Field Services. This individual functions as a subject matter expert on refrigeration, COâ systems, HVAC controls, and complex system architectures. They lead on-site efforts, coach other specialists, and represent Copeland with high-profile customers and large-scale rollouts. Field work will be required with extensive overnight travel. The Field Services Specialist III is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
Requirements
- 7+ years of experience in refrigeration controls, field commissioning, or system integration.
- Advanced knowledge of refrigeration system design, pressure/temperature relationships, and COâ system control.
- Demonstrated expertise in controller programming and network integration.
- Proven leadership and mentoring ability in field environments.
- Strong customer communication and organizational skills.
- Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows.
- Ability to manage multiple high-impact projects and provide strategic field insights.
- Ability to travel up to 85-90%.
- Legal work authorization in the United States - Sponsorship will not be provided for this role
Responsibilities
- Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
- Create control programs and logic sequences from detailed specifications or Sequences of Operations.
- Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
- Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
- Execute and oversee new store commissioning and remodel commissioning projects.
- Identify and qualify contractors to support field, project, and commissioning services.
- Mentor and train junior field specialists to build team capability and consistency.
- Serve as the primary technical point of contact for major customers and large commissioning projects.
- Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations.
- Document, report, and communicate findings clearly to project and leadership teams.
Benefits
- Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
- We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Machinery Manufacturing
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
