Field Service Representative

Eaton Corporation•Grapevine, TX

About The Position

Eaton’s ES AMER ESS division is currently seeking a Field Service Representative. This role is located out of Grapevine, TX. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will: • Work on assigned projects for electrical equipment • Deliver technical solutions to customers • Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations • Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design • Generate timely and accurate service reports on work, product performance, and warranties.

Requirements

High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
Must be able to work in the US without corporate sponsorship now or in the future
No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Must have a valid driver's license
Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter.
Submit to periodic customer required background and drug screenings.
Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.
This position requires you to drive an Eaton vehicle.
Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.
Understands 3-phase power systems and low, medium, and high voltage power distribution equipment.
Practices electrical safety measures
Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
Ability to obtain and maintain a valid TWIC card.
Proficient with hand and power tools for equipment assembly
Strong computer skills
Strong problem-solving and logical thinking skills
Works well under time constraints and in stressful situations
Explain technical problems and solutions
Collaborates effectively with the team to meet project deadlines

Nice To Haves

Bachelor’s degree in Engineering from an accredited institution
Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
Electrical or General Contractor’s License
Professional Engineering License
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
NICET/NETA certification

Responsibilities

Work on assigned projects for electrical equipment
Deliver technical solutions to customers
Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
Generate timely and accurate service reports on work, product performance, and warranties