Field Service Representative
About The Position
Saab, Inc. is seeking experienced Field Service Representatives with a technical background and hands-on experience operating, maintaining, troubleshooting, and/or repairing Radars, Air and Missile Defense systems, Command and Control (C2) systems, or other advanced weapons systems. This role requires frequent short-notice travel, with some assignments lasting longer than two months. Candidates must be able to work effectively in demanding operational environments, both independently and as part of a team. The ideal candidate possesses strong technical problem-solving skills, a desire to support others, and the ability to deliver customer training in both formal and on-the-job settings. This position offers the opportunity to work with cutting-edge defense technologies and contribute directly to mission success.
Requirements
- High School Diploma.
- BA/BS degree in an engineering discipline is preferred.
- 2+ years of experience in a related field OR 4+ years of relevant military service as an Air Defense or Battle Management system operator/maintainer.
- Must hold a current U.S. DoD SECRET clearance.
- Must be capable of lifting and removing/replacing components weighing up to 50 pounds.
- Must be a U.S. citizen.
- Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
- As a condition of employment, candidates will be required to pass a pre-employment drug screen.
Nice To Haves
- Experience operating, maintaining, troubleshooting, and/or repairing complex weapon and/or command and control components.
- Ability to perform preventive and corrective maintenance actions in accordance with established procedures.
- Ability to identify, develop, and execute system troubleshooting or maintenance actions beyond the scope of written procedures.
- Strong problem-solving and analytical skills applied to diagnosing and repairing radar components, hardware, and operating systems.
- Proficiency with common diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes.
- Ability to recognize performance degradation and provide actionable recommendations to restore or enhance system efficiency.
Responsibilities
- Diagnose, troubleshoot, repair, and debug complex systems using manuals, schematics, and reach-back support for various electro-mechanical issues.
- Troubleshoot and resolve complex problems independently or collaboratively with team members.
- Report design, reliability, and maintenance issues or bugs to design and software engineering teams.
- Serve as the primary interface with customers while on site.
- Support other company functions, including customer installation and training.
- Deliver training to customers on the operation and maintenance of Saab products.
Benefits
- Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.
- Medical, vision, and dental insurance for employees and dependents
- Generous paid time off, including 8 designated holidays
- 401(k) with employer contributions
- Tuition assistance and student loan assistance
- Wellness and employee assistance resources
- Employee stock purchase opportunities
- Short-term and long-term disability coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
