Field Service Representative

The Wonderful Company•Bakersfield, CA

39d•Onsite

About The Position

Suterra is seeking a Field Service Representative to support and execute in-field operations across Central California. This role is ideal for someone who enjoys hands-on work, solving problems outdoors, partnering with growers, and representing an innovative, science-driven agriculture company. This position requires driving a company vehicle; candidates must have an acceptable driving record.

Requirements

2+ years of agricultural, field service, or similar outdoor work experience.
Strong communication and interpersonal skills; able to maintain professional grower relationships.
Reliable, detail-oriented work ethic with a focus on safety, quality, and accountability.
Ability to work independently and as part of a field team-sometimes supporting, sometimes leading.
Comfortable working in agricultural environments with flexible hours during seasonal peaks.
Proficiency in Microsoft Office; CRM experience preferred.
Familiarity with agricultural equipment and field operations.
Valid driver's license and acceptable driving record required.
Regular standing, walking, bending, lifting (10+ lbs), and driving in agricultural field conditions.
Frequent travel by company vehicle; occasional overnight travel may be required during peak seasons.

Nice To Haves

Pest management experience and/or PCA license preferred.

Responsibilities

Deploy Suterra products accurately and efficiently-ranging from assisting with deployments to independently executing full territory schedules.
Organize and support temporary labor crews; at higher competency levels, supervise and coordinate full field labor teams.
Collect, record, and report reliable in-field data to support product performance, product development, and trial research.
Partner with the Technical Field Team on trial setup, installation, sample collection, and data reporting.
Use mapping tools and mobile applications to track deployments and maintain service accuracy.
Participate in trade shows, grower meetings, and regional agricultural events as needed.
Build and maintain strong relationships with growers and distributors.
Respond to basic customer questions and escalate more complex inquiries to leadership or Customer Care.
Provide feedback on product use, grower observations, and service opportunities.
Professionally represent Suterra in the field and at customer-facing events.
Complete assigned service routes on time and with high attention to detail.
Record service notes, product counts, mapping data, and customer interactions in the CRM system.
Identify inefficiencies and recommend improvements to service processes.
Support logistics planning for deployment activities and seasonal execution.
Share market observations or emerging trends with the team.
Participate in ongoing training, mentorship, and skill development to advance field and technical capabilities.
Share best practices and support onboarding of new or temporary staff.
At higher levels, mentor FSR I team members and support coordination of field crews.