Field Service Representative

Ecolab • New Orleans, LA

1d

About The Position

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks a Field Service Technician to join its industry leading sales and service team. You’ll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You’ll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively-held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment. What’s in it For You: You’ll join a growth company offering a competitive pay and benefits A company vehicle and cell phone A long term, advancing career path in service, sales or management Access to the industry’s most innovative training programs A culture that values safety first, including training and personal protection Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments What You Will Do: Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts Provide technical support to customers; identifying and resolving customer challenges, escalating as required. Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts Install, calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts Territory/Location Information: This position is based in Baton Rouge, LA Targeted accounts are within the Chemical Industry As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem. Training programs are held in the field and virtually. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, with an annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work. For more Ecolab news and information, visit www.ecolab.com.

Requirements

• High School diploma or equivalent
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• Immigration sponsorship is not available for this role
• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions.
• Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.
• Must be able to pass a drug screen and physical exam.

Nice To Haves

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems
• Experience working with Microsoft Office Suite

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Install, calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts

Benefits

• You’ll join a growth company offering a competitive pay and benefits
• A company vehicle and cell phone
• A long term, advancing career path in service, sales or management
• Access to the industry’s most innovative training programs
• A culture that values safety first, including training and personal protection
• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments
• Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.
• Click here to see our benefits.
• If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED