Field Service Rep

Oil States Industries•Houma, LA

About The Position

Oil States Houma recognizes that our diverse workforce is our greatest asset. We offer a competitive compensation package, including paid time off as well as health insurance eligibility on the first day of employment. Paid time off includes vacation, holiday and sick time. Benefits include medical, dental, vision, 401k, life insurance, long and short term disability, and flexible spending accounts. When we contribute to the company's success, we all win. Oil States is currently looking for qualified candidates for the position of Field Service Rep in Houma, Louisiana. POSITION SUMMARY: The Field Service Representative is responsible for providing field service, equipment repair and installation of customer owned equipment, while developing and maintaining beneficial customer relations.

Requirements

High school education or equivalent and additional vo-tech training in mechanics, electrical, structural, precision tooling and related skills.
Three years prior experience.
Ability to operate necessary hand tools, gages, and equipment.
Frequent and extended offshore travel is required.
Intermediate mathematical and measurement computations required.
Good verbal and written communication skills.
Meet the requirements of our Short Service Employee Program for new employees.
Meet the required training of OSI Safety/Environmental Programs
Attend all OSI offshore required training
Attend Crane/Winch 101 training or have prior experience in repairing/installing of equipment manufactured by OSI Houma or a competitor.

Responsibilities

Travel to rig location, diagnose problem, utilizing written procedures and assembly manuals, and advise customer of work involved.
Perform the necessary repairs or service to include the rebuild of damaged or worn components, installation of new or replacement parts and/or routine maintenance.
Complete written service and required inspection reports.
Install, start up, and perform function tests on new equipment.
Perform in-house assembly and refurbish work on equipment when not in the field.
Perform inspections as per API.
Instruct customers on operation of new and refurbished equipment.
Coordinate with customers and company all parts and equipment needed.
Assist junior level mechanics.
Perform other duties assigned by supervisor.
Comply with Federal, State, OSI and Customer safety/environmental policies and procedures.