Field Service Manager

EMIT Technologies, Inc.

3d•$125,000 - $175,000

About The Position

We’re looking for a strong, people-focused Field Service Manager to lead EMIT’s field installation operations across customer sites. In this role, you’ll oversee field supervisors, technicians, and support staff to ensure our control panels and related hardware are installed safely, efficiently, and to EMIT’s quality standards. You’ll balance customer satisfaction, operational execution, and project financial performance—while shaping the culture and processes of a growing Field Service team.

Requirements

5+ years of experience leading field service, installation, or construction crews in an industrial or manufacturing environment
Proven success managing distributed field teams with multiple simultaneous projects
Strong background in scheduling, logistics, and resource planning
Excellent customer communication and problem-solving skills
Experience managing budgets, job costs, and timelines
Proficient with Microsoft Office and scheduling/project management tools (Smartsheet, MS Project, ERP modules)
Valid driver’s license and ability to travel 40–50%

Nice To Haves

Technical degree or equivalent experience in electrical systems, controls, or industrial automation
Experience installing or managing installation of control systems, electrical panels, or industrial equipment

Responsibilities

Lead and develop the Field Service team through coaching, performance expectations, and a culture of professionalism and accountability
Oversee daily and weekly field schedules, ensuring the right staffing and skill sets are aligned to each project
Manage hiring, training, performance reviews, and adherence to EMIT’s safety and policy standards
Plan and coordinate all field installation activities, ensuring jobs are completed on time, within scope, and within budget
Conduct pre-job readiness checks and post-job debriefs to reinforce quality and identify improvement opportunities
Collaborate with Sales, Engineering, and Supply Chain to ensure materials, drawings, and jobsite conditions are fully prepared
Own tool and equipment inventory, calibration, and maintenance processes to support field efficiency
Act as the primary customer contact during field installation work—communicating schedules, progress updates, and issue resolution
Monitor labor utilization, equipment usage, expenses, and job costs to maintain profitability
Review and approve timecards, travel expenses, and field purchases
Provide recurring reports to leadership on job progress, quality, and financial performance
Ensure strict compliance with EMIT safety policies, OSHA requirements, and customer site rules
Conduct jobsite inspections and ensure safety briefings and incident documentation are completed accurately