Field Service Intern

Lionheart Critical Power • Huntley, IL

7h

About The Position

The Field Service Intern role is a hands-on opportunity to learn what it takes to support mission-critical power systems in the field. As a Field Service Intern at LionHeart, you’ll work side-by-side with experienced Field Service Engineers (FSEs), gaining real-world exposure to the technical, operational, and customer-facing aspects of our core business.

This role is ideal for someone who enjoys working with their hands, learning in an active environment, and wants to explore a long-term career in field service and critical power.

Requirements

• Interest in mechanical, electrical, or technical work
• Willingness to learn, take direction, and work as part of a team
• Comfort working in a physical, hands-on environment
• Strong work ethic and positive attitude
• Ability to lift and move equipment, tools, and supplies as needed
• Curiosity about a long-term career in field service or skilled trades
• Valid driver’s license and clean driving record

Nice To Haves

• Previous technical experience is a plus

Responsibilities

• Ride along with Field Service Engineers to customer sites
• Observe and assist with regular maintenance on industrial generators, transfer switches, and fire pump engines
• Learn how technicians troubleshoot, diagnose, and complete repairs on critical equipment
• Help load, unload, and transport tools, parts, and equipment to and from job sites
• Get hands-on in the shop as needed, supporting equipment prep and learning how the field and shop work together to deliver for customers
• See firsthand how FSEs communicate with customers, chief engineers, and internal office teams
• Ask questions, build foundational skills, and steadily take on more responsibility as you learn

Benefits

• 100% Company-Paid Insurance | Medical, dental, and vision for you and all your dependents
• 401(k) |  strong employer match starting at your 1-year anniversary
• Paid annual training | 16+ hours minimum
• A Team That Has Your Back | 5-star employee rating on Glassdoor noting a strong culture of respect, safety, and growth
• Mentorship and guidance from experienced technicians and industry leaders
• Opportunities to develop and apply technical skills in an active, hands-on work environment
• A collaborative, supportive team culture that prioritizes learning and safety
• A clear career path toward becoming a Field Service Engineer Apprentice and, eventually, a Journeyman at LionHeart

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed