Field Service Engineer

Fortive•Irvine, NM

5d•Onsite

About The Position

Location : Albuquerque, NM. Territory covers state of New Mexico and El Paso, TX Travel: Local and regional travel within assigned territory with overnight stays On-Call: Rotating weekend coverage required As a Biomedical Field Service Engineer at ASP, you’ll play a critical role in ensuring hospitals and surgical teams have life-saving sterilization equipment that works flawlessly. You’ll be the technical expert on-site, solving complex problems, maintaining critical systems, and directly impacting patient safety and clinical outcomes. This is a hands-on, highly autonomous role with a clear career path, professional development opportunities, and the chance to work with cutting-edge medical technology.

Requirements

Associate degree in electronics, biomedical engineering, military, or related field with technical or mechanical experience
Experience in field service, biomedical engineering, or a similar technical role
Strong customer service skills and proven problem-solving abilities
Self-motivated, organized, and able to work independently
Comfortable with physical work, including lifting, standing, bending, and driving
Ability to travel within territory, occasionally overnight and on call as needed
Proficiency with basic computer programs (Word, Excel)

Nice To Haves

4+ years in the medical device industry or biomedical field service
MCP or Microsoft A+ certification (or equivalent)
Experience in a regulated field service environment

Responsibilities

Install, validate, and maintain ASP systems in hospitals and clinical facilities.
Troubleshoot technical issues and provide expert guidance to hospital staff, including biomedical engineers.
Own your assigned territory, managing customer relationships, service schedules, and inventory.
Perform preventive maintenance and repairs to maximize system performance and uptime.
Document service activities accurately and timely, including compliance and reporting requirements.
Participate in a rotating on-call schedule, including occasional weekends.
Lift and move equipment as needed (up to 80 lbs), and operate company vehicles safely for local and regional travel.
Collaborate with sales and clinical teams to support customer-focused solutions that drive satisfaction and loyalty.