Field Service Engineer

Salute Inc.•Atlanta, GA

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Field Service Engineer to join our team and drive our relationships with hyperscale clients to new heights. Field Service Engineer: As a Field Service Engineer, you will be responsible for commissioning UPS, batteries and PDU at a specified customer site following predetermined script. Provide accurate and timely communication to internal and external customers. Keep current on Safety Field Change Notices and Service Tips.

Requirements

5+ years’ experience in this field and ability to follow MOPS on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
Working knowledge of OHM's law and electronic theory
3 phase/480v experience required
Familiarity with electrical/electronic test equipment and fundamentals.
Ability to read and interpret electrical line diagrams and blueprints.
Ability to evaluate the operating conditions of equipment.
Standard computer skills including MS Outlook, Word, and Excel.
Mechanical aptitude.
Clear, concise, written and verbal communication skills.
Ability to interact comfortably with all levels of internal and external customers.
Must have the ability and self-motivation to manage one's own schedule.
Ability to lift and carry heavy equipment, up to 40lbs.
Ability to climb ladders and multiple flights of stairs to access elevated equipment
Ability to stand for long periods of time in various work environments
Ability to bend, stoop, kneel, and reach for equipment related tasks
Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
Good hand-eye coordination and dexterity for working with small components and connectors
Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
Ability to differentiate between color-coded warning signs, labels, and cables
Ability to work in environments with a wide variety temperature inside a facility
Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
Capability to work in environments with elevated noise levels while wearing hearing protection
Possession of a valid driver’s license for work-related travel, as required

Responsibilities

Commissioning UPS, batteries and PDU at a specified customer site following predetermined script.
Provide accurate and timely communication to internal and external customers.
Keep current on Safety Field Change Notices and Service Tips.

Benefits

Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

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