Field Service Engineer

JP CNC RepairMukwonago, WI
4hOnsite

About The Position

JP CNC Repair is looking for a skilled Field Service Engineer to join our expert team in the CNC machinery sector. With extensive experience in the industry, we provide high-quality repair services, machine relocation, and inspections for a variety of CNC machines. As a Field Service Engineer, you will directly engage with our clients, traveling to their locations to troubleshoot, maintain, and repair CNC equipment. The ideal candidate will have a strong mechanical and electrical background, a commitment to customer satisfaction, and the ability to work independently. You will play an essential role in ensuring that machines are restored to peak performance, implementing solutions that minimize downtime and enhance productivity for our clients. If you thrive on problem-solving, enjoy hands-on work, and are eager to contribute to a leading name in CNC repair, we invite you to apply.

Requirements

  • Associate degree or technical certification in mechanical, electrical, or industrial engineering fields
  • Proven experience in CNC machine repair or industrial equipment maintenance
  • Strong mechanical, electrical, and troubleshooting skills
  • Ability to read technical manuals, schematics, and wiring diagrams
  • Proficiency with hand tools, diagnostic equipment, and machine software
  • Excellent communication and client service skills
  • Valid driver’s license and ability to travel to client sites
  • Ability to work independently and manage time effectively

Responsibilities

  • Travel to client sites to perform diagnostics, maintenance, and repairs on CNC machines.
  • Install and configure newly purchased machines, ensuring they meet operational standards.
  • Provide training to clients on the proper use and maintenance of equipment.
  • Maintain thorough records of service visits, including work performed and parts used.
  • Collaborate with the administrative team to schedule appointments and manage service requests.
  • Troubleshoot electrical, mechanical, and software issues and implement effective solutions.
  • Stay current with industry trends and advances in technology to provide the best service possible.
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