Field Service Engineer (38509)

AMERICAN FUJI SEAL-posted 3 days ago
Full-time • Mid Level
Onsite • Jeffersonville, IN
5,001-10,000 employees
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This position is responsible for performing installation, maintenance, and repairs on Fuji Seal equipment at customer sites across the U.S. This role includes troubleshooting technical equipment failures, providing top-notch customer service, and maintaining communication with both internal teams and external customers. Travel is a key component of this role, with up to 75% travel required.

  • Install, service, and repair SSL and PSL machinery at customer locations.
  • Troubleshoot and resolve technical equipment failures via phone support and on-site visits.
  • Provide customer training on equipment operation.
  • Conduct testing and root cause analysis to ensure effective problem-solving.
  • Provide technical feedback to improve products.
  • Complete preventative maintenance and functional inspections.
  • Maintain service logs and internal records in accordance with American Fuji Technical Services policies.
  • Follow Health and Human Services, Environmental Health, and Safety requirements.
  • Perform additional duties as assigned in an accurate and timely manner.
  • Strong electrical and mechanical background with the ability to read blueprints and electrical documentation.
  • Excellent troubleshooting, communication, and organizational skills.
  • Ability to multitask in a fast-paced, deadline-oriented environment.
  • Strong teamwork and interpersonal skills with the ability to interact at all levels within the organization.
  • Ability to manage tasks and projects with minimal guidance.
  • Willingness and ability to travel 80-100%, with flexibility for weekday and weekend travel.
  • Ability to train on-site for 3-6 months before traveling independently
  • Associate degree in a related technical field (Electrical, Mechanical, or Automation) required.
  • 3-5 years of related experience in field service, maintenance, or technical support.
  • Experience with PLC programming and troubleshooting (Rockwell & Siemens) and networking.
  • Familiarity with packaging equipment.
  • Bachelor’s degree in Electrical and/or Mechanical Engineering preferred.
  • 3-5 years of experience in a manufacturing and/or field service role.
  • Fluency in Spanish is a plus but not required.
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