Field Service Engineer

Veralto•Reno, NV

1d•$30 - $33

About The Position

Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Thriving in a supportive team environment that inspires you to strive for excellence. It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions. Learn about our leading portfolio of innovative products here! https://cdn.videojet.com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-videojet-innovation-us We offer Competitive hourly salary ($30–$33 per hour) plus bonus/incentive eligibility Comprehensive medical, dental, and vision insurance Paid time off 401(k) plan Professional onboarding and technical training Career development and growth opportunities within a global organization A collaborative team environment focused on results and continuous improvement The Role Reporting to the Field Service Manager, the Field Service Engineer is responsible for installing, maintaining, troubleshooting, and repairing Videojet industrial coding and marking equipment at customer sites while delivering exceptional customer service and supporting business growth. This role plays a critical part in ensuring customer productivity, equipment reliability, and long-term customer satisfaction. This position is home-based and supports customers across Northern California/Northern Nevada territory. In this role, a typical day will look like: Installing, maintaining, and repairing industrial printing and coding equipment at customer manufacturing sites. Diagnosing mechanical, electrical, and electronic issues and implementing effective solutions. Providing technical support and training to customers to optimize equipment performance. Managing assigned customer accounts and identifying opportunities to increase value through service agreements or additional solutions. Tracking and escalating technical issues according to established procedures to ensure timely resolution. Delivering a high level of customer satisfaction while supporting regional and company performance goals. This role requires daily travel within the assigned territory, with most evenings spent at home and occasional overnight travel depending on customer needs. The technician operates independently while managing their schedule and service priorities to ensure effective customer coverage. The essential requirements of the job include Technical degree or equivalent technical training (mechanical, electrical, electronics, or related field) or relevant military/technical experience. Experience troubleshooting mechanical, electrical, or electronic equipment in an industrial or manufacturing environment. Ability to travel regularly within the assigned territory, including occasional overnight stays. Valid driver’s license and ability to operate a company vehicle. Ability to lift up to 50 lbs and perform physical activities, including standing, bending, and lifting, throughout the day. Videojet is proud to be part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way. US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $30.00 - $33.00 USD per hour. This job is also eligible for Bonus Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Thank you for your interest. Please read our Applicant Data Privacy Notice carefully here.

Requirements

Technical degree or equivalent technical training (mechanical, electrical, electronics, or related field) or relevant military/technical experience.
Experience troubleshooting mechanical, electrical, or electronic equipment in an industrial or manufacturing environment.
Ability to travel regularly within the assigned territory, including occasional overnight stays.
Valid driver’s license and ability to operate a company vehicle.
Ability to lift up to 50 lbs and perform physical activities, including standing, bending, and lifting, throughout the day.

Responsibilities

Installing, maintaining, and repairing industrial printing and coding equipment at customer manufacturing sites.
Diagnosing mechanical, electrical, and electronic issues and implementing effective solutions.
Providing technical support and training to customers to optimize equipment performance.
Managing assigned customer accounts and identifying opportunities to increase value through service agreements or additional solutions.
Tracking and escalating technical issues according to established procedures to ensure timely resolution.
Delivering a high level of customer satisfaction while supporting regional and company performance goals.