Field Service Engineer (3rd shift)

Hyve Solutions • Fremont, CA

36d • Onsite

About The Position

Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! Join our innovative IT team! We aim to simplify our processes, secure devices and networks, and provide top-tier support for our internal and external customers. We’re seeking passionate, innovative professionals who are excited to be a part of the world’s largest IT distributor. This is a 3rd shift and hours are from 10:00 PM to 6:00 AM PT

Requirements

• High School Diploma or equivalent experience or A+ Certification
• Excellent interpersonal skills, Excellent verbal, and written communication.
• Excellent customer service skills.
• In-depth knowledge on PC and its components.
• Ability to dismantle, and re-assemble laptops and desktops
• Must be able to lift equipment 50 lbs

Nice To Haves

• Knowledge of Computer Networks and connectivity TCP/IP is a plus
• Knowledge of Active Directory is a plus
• Proven experience working in a fast-paced, hands-on team environment handling tasks/assignments which are moderately complex in nature.

Responsibilities

• Perform PC system imaging, Deployment, OS installation, and repair.
• Process Helpdesk tickets and provide end-user support.
• Troubleshot software and hardware failures and identify network problems related to desktop, laptop, printer, and IoT devices
• Collaborate with System and Network Administrators to support project deployments including software updates, system upgrades, and infrastructure enhancements.
• Manage and maintain inventory of desktop and laptop computers, peripherals, and related hardware components.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED