Field Service Engineer (2nd Shift & 3rd Shift)

Hyve Solutions•Fremont, CA

1d•$40,000 - $58,000•Onsite

About The Position

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! Join our innovative IT team! We aim to simplify our processes, secure devices and networks, and provide top-tier support for our internal and external customers. We’re seeking passionate, innovative professionals who are excited to be a part of the world’s largest IT distributor. Current opening for: Swing Shift, 5pm – 2am (8 hour work, 1 hour meal) Graveyard Shift, 1am – 10 am (8 hour work, 1 hour meal)

Requirements

High School Diploma or equivalent experience or A+ Certification
Excellent interpersonal skills, Excellent verbal, and written communication.
Excellent customer service skills.
In-depth knowledge on PC and its components.
Ability to dismantle, and re-assemble laptops and desktops
Proven experience working in a fast-paced, hands-on team environment handling tasks/assignments which are moderately complex in nature.
Must be able to lift equipment 50 lbs

Nice To Haves

Knowledge of Computer Networks and connectivity TCP/IP is a plus
Knowledge of Active Directory is a plus

Responsibilities

Perform PC system imaging, Deployment, OS installation, and repair.
Process Helpdesk tickets and provide end-user support.
Troubleshot software and hardware failures and identify network problems related to desktop, laptop, printer, and IoT devices
Collaborate with System and Network Administrators to support project deployments including software updates, system upgrades, and infrastructure enhancements.
Manage and maintain inventory of desktop and laptop computers, peripherals, and related hardware components.