Field Service Engineer - Yieldstar

ASML • Hillsboro, OR

1d • Onsite

About The Position

Field Service Engineers at ASML are responsible for servicing our lithography & metrology machines and responsibilities may include the installation, upgrade, qualification, diagnostics, repair, and/or maintenance of those machines at our customer sites. This Field Service Engineer - Yieldstar has daily interaction with customer and interfaces often with specific senior engineers/line managers of both internal and external customer. This person will be able to handle most problems on his/her own and independently executes the defined action plans for regular and irregular maintenance activities. This Field Service Engineer will work independently on diagnostics and maintenance, whilst being reviewed on end results.

Requirements

• Bachelor’s degree or equivalent combination of education, skills and experience
• Minimum 3-5 years’ experience of hands-on experience (industry or academic) with mechanical systems, pneumatics, hydraulics, electronics, or semiconductor processes.
• Proficiency in MS Office; Excel VBA.
• Customer-focused mindset from academic or professional settings.
• Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software.
• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Can learn and apply new information or skills.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Ability to complete assignments with attention to detail and high degree of accuracy and the proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Demonstrate open, clear, concise and professional communication.

Responsibilities

• Diagnose and identify root cause and define the action plan for solution.
• Execute action plans independently and handle most technical problems on his/her own.
• Escalate when needed by providing clear problem statements and technical communication.
• Interface regularly with internal and external customers on planning and action progress.
• Adhere to safety requirements including pre-work safety assessments and wearing PPE such as respirators, harnesses, hard-toe shoes, bump cap or hard hat, etc.
• Hands-on hardware above, beneath, and around machine including ladders and platforms
• Properly handle, package, administer, and return parts and tools after work is complete.
• Provide continuous improvement such as defect or failure analysis reports, post-mortems, procedure updates, and opportunities for reducing cycle times and costs.
• Keep up to date with latest machine changes by continuous learning and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level