Field Service Engineer, Probe Card
About The Position
The Field Service Engineer - Probe Card will provide technical support and service to customers. This role requires strong hand-eye coordination and the ability to work under a microscope to manipulate microscopic wires using tweezers. The ideal candidate will have basic electronic diagnostic skills for troubleshooting and repairing circuits, proficiency in Microsoft Excel and Word, and excellent communication skills. A successful candidate is a self-starter, organized, and committed to delivering outstanding customer service.
Requirements
- Communication
- Customer Satisfaction
- Electronic Diagnostics
- Eye-Hand Coordination
- Microsoft Office
- Operating Microscopes
- Self-Starter
- Soldering
- No previous professional experienceâ | Required
Responsibilities
- Provide remote technical support and service to probe card customers.
- Work under a microscope to manipulate microscopic wires using tweezers.
- Use Microsoft Excel and Word to document work and communicate with customers.
- Work independently without daily supervision, maintaining flexibility and organization.
- Diagnose and troubleshoot basic electronic issues.
- Deliver excellent customer service and ensure customer satisfaction.
Benefits
- medical
- dental
- vision
- life insurance
- disability coverage
- a 401(k) with company match
- employee stock purchase plan (ESPP)
- paid time off
- quarterly profit-sharing bonuses
- flexible spending or savings accounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Computer and Electronic Product Manufacturing
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
