Field Service Engineer, Probe Card

FormFactor Inc. • Beaverton, OR

5d

About The Position

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America. Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Overview: The Field Service Engineer – Probe Card will provide technical support and service to customers. This role requires strong hand-eye coordination and the ability to work under a microscope to manipulate microscopic wires using tweezers. The ideal candidate will have basic electronic diagnostic skills for troubleshooting and repairing circuits, proficiency in Microsoft Excel and Word, and excellent communication skills. A successful candidate is a self-starter, organized, and committed to delivering outstanding customer service.

Requirements

• Communication
• Customer Satisfaction
• Electronic Diagnostics
• Eye-Hand Coordination
• Microsoft Office
• Operating Microscopes
• Self-Starter
• Soldering
• No previous professional experience

Responsibilities

• Provide remote technical support and service to probe card customers.
• Work under a microscope to manipulate microscopic wires using tweezers.
• Use Microsoft Excel and Word to document work and communicate with customers.
• Work independently without daily supervision, maintaining flexibility and organization.
• Diagnose and troubleshoot basic electronic issues.
• Deliver excellent customer service and ensure customer satisfaction.

Benefits

• medical
• dental
• vision
• life insurance
• disability coverage
• a 401(k) with company match
• employee stock purchase plan (ESPP)
• paid time off
• quarterly profit-sharing bonuses
• flexible spending or savings accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees