Field Service Engineer - Nuclear Medicine

Block Imaging Parts & Service LLC • Orlando, FL

just now • $80,000 - $135,000 • Onsite

About The Position

Responsible for providing the best quality technical field support and service to our medical imaging customers through servicing, installing, inspecting, testing and technical troubleshooting for medical imaging equipment. In this role, you will serve as a Nuclear Medicine Field Service Imaging Engineer for the Multi-Vendor Service team onsite at our customer in the Tampa / Orlando, FL (Central Florida) region. This position would require an engineer to service a wide variety of OEM Imaging equipment.

Outcomes:
Service medical imaging equipment focused within specific region.
To assure that imaging systems are fully calibrated and functioning to OEM performance levels.
To assure the needs of customers are being met and the system is operating based upon their needs.
To move the company forward in engineering competency.
To represent the company in a manner that shows the user, confidence, knowledge, and courtesy.

Requirements

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.
• Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
• Ability to work on concurrent projects and ensure timelines are met.
• Capable of building positive working relationships with team members, customers and vendors.
• Ability to be flexible and resolve situations with confidence and mature leadership.
• Solution-oriented professional who treats others with dignity and respect.
• Team player who will foster communication among teams and share success.
• Hold self to a high standard while ensuring projects are completed on time.
• Experience in delivering and demanding a high level of customer service.
• Thorough knowledge of safety regulations.
• Exceptional written and verbal communication skills including listening.
• Proficient in Excel, Word, Outlook, keyboarding, and internet research.
• Exhibit the Block Core Values of Growth, Integrity, Together, and Honor. Make choices that contribute to the development and reinforcement of the core values.
• Education: B.S. degree in Engineering or equivalent.
• 1+ years of Nuclear Medicine service experience required.

Nice To Haves

• AA degree in Engineering or equivalent preferred.
• 1-3 years’ experience in medical imaging engineering or equivalent preferred.

Responsibilities

• Evaluate the equipment, troubleshoot and complete PMs, installations and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.
• Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
• Continual expansion of knowledge base in the repair and installation of equipment.
• Provide advanced-level diagnosis and repair of imaging systems.
• Support management through project feedback and communication of issues and opportunities.
• Be available to handle technical issues and questions.
• Document processes created and educate end users.
• Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
• This position will involve up to 75 percent travel; flexibility to travel when needed is required.
• Other duties as assigned.

Benefits

• Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay.
• Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses
• Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community.
• Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
• 401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
• Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.
• Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
• Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
• Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees