Field Service Engineer - Microscopy Systems

Oxford Instruments Plc • Concord, MA

11d • $90,000 - $110,000 • Remote

About The Position

At Oxford Instruments, we accelerate the scientific discoveries that shape a better future. As a Field Service Engineer, you’ll be at the heart of that mission—installing, maintaining, and elevating cutting‑edge microscopy systems across the Americas. If you love solving complex technical challenges, traveling, and making a direct impact on scientific progress, this role is for you.

Requirements

• Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar.
• 3–5 years of field service experience with microscopy or analytical instruments.
• Skilled with multimeters, oscilloscopes, schematics, and Windows systems.
• Physically capable of working in tight spaces and lifting up to 50 lbs.
• Valid driver’s license, passport, and willingness to travel Monday–Friday.

Nice To Haves

• Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy.
• Strong workflow understanding of imaging software and calibration.
• Clean, methodical work habits and a love for continuous learning.

Responsibilities

• Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running.
• Keep systems at peak performance — deliver expert preventive and corrective maintenance.
• Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely.
• Build strong customer relationships — deliver confident communication, clear training, and dependable support.
• Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level