Field Service Engineer III Charleston SC

Segra•Charleston, SC

1d•$27 - $34•Onsite

About The Position

Segra is searching for a qualified and experienced Field Service Engineer III (Charleston SC) to join us in a full-time capacity. Location Requirement: The work arrangement for this role is in office onsite 5 days each week. Role Overview: The Field Service Engineer is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform “on call” duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

Requirements

Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)
Minimum of 5 years of experience with Telecom equipment
AC/DC core fundamentals
good driving record
Office 365 suite
Understanding and use of engineering documents
Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes
Knowledgeable and skilled with DC power to support tertiary power applications
Work independently with limited supervision
Assumes all routine tasks for major projects and is periodically called upon to make routine decisions
Advanced installation and troubleshooting experience across a wide variety of equipment
Understanding and use of engineering documents
Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes
Perform advanced OTDR traces and fiber characterization testing and ability to interpret and understand the results
Knowledgeable and skilled with DC power to support tertiary, secondary and primary power applications

Nice To Haves

Associate’s degree or technical field (industry related) preferred, and/or a combination of job-related experience.
Cisco and/or Ciena equipment experience preferred.

Responsibilities

equipment installation & commissioning
circuit/node turn-up & testing
customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s
preventive maintenance
testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks
perform “on call” duties as required
interact with internal and external customers, service technicians, technical support personnel and other telecom professionals