Field Service Engineer III (Chromatography (LC/IC) and LSMS) Fredericksburg, VA - REMOTE

Thermo Fisher Scientific • Fredericksburg, VA

8d • Remote

About The Position

Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation within our Chromatography and Mass Spectrometry Division (CMD). Our Mission is to enable our customers to make the world healthier, cleaner and safer. As a Field Service Engineer III in this division, you'll play a crucial role in fulfilling this mission by providing expert installation, maintenance, and repair services for sophisticated analytical instruments. In the CMD, we develop and manufacture cutting-edge instruments, consumables, and software solutions for analytical sciences and scientific research. Your expertise will be vital in supporting our comprehensive workflow solutions that supercharge productivity and efficiency across various fields, including: Food and beverage testing Environmental and industrial testing Biopharma QA/QC Toxicology and anti-doping Scientific research supporting multiomics, drug discovery, and clinical research Working with advanced technology, you'll deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities. You'll resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance of our state-of-the-art chromatography and mass spectrometry equipment. This role offers excellent opportunities for professional growth and development within our global organization. You'll be part of a team that's driving scientific advancements and making a real difference in the world. Your work will directly contribute to groundbreaking discoveries and innovations in analytical sciences, empowering our customers to achieve their research and testing goals.

Requirements

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments
• Ongoing technical training and certifications required
• Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
• Strong diagnostic and problem-solving abilities for hardware and software issues
• Excellent interpersonal communication skills and proven ability to build positive customer relationships
• Professional working proficiency in English; additional languages beneficia
• Ability to read and interpret technical documentation, schematics, and engineering drawings
• Proficiency with Windows operating systems, networking, and standard business software
• Valid driver's license and ability to travel 50-75%
• Physical ability to lift up to 50 lbs and work in laboratory environment
• Must follow all safety protocols and be able to work in cleanroom environments when required

Nice To Haves

• Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
• Hands-on experience with Gas Chromatography, Liquid Chromatography, Ion Chromatography, Mass Spectrometry system instrumentation (GC, HPLC, IC, MS) preferred
• Experience mentoring and training others preferred

Responsibilities

• Install, maintain, and repair sophisticated chromatography and mass spectrometry instruments
• Provide expert technical support and training to customers
• Troubleshoot complex issues and ensure optimal instrument performance
• Stay up-to-date with the latest advancements in analytical technologies
• Contribute to the development and improvement of our service protocols
• Collaborate with cross-functional teams to enhance customer satisfaction and product performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees