Field Service Engineer II
About The Position
Applying critical thinking skills via distance support troubleshooting/help desk support in order to rapidly assist U.S. Navy personnel in the operations, troubleshooting, and repair of U.S. Navy SIGINT systems Assisting the NIWC LANT In-Service Engineering Agency (ISEA) responsible for system lifecycle support regarding fleet technical support, CASREP tracking, procurement, configuration management, production and repair Supporting to ensure that deployed SSEE systems and Navy operators are positioned for success Communicating with Fleet customers electronically and verbally in a professional manner and representing the U.S. Government in the addressing of technical issues and repairs Adhering to workflow processes in order to manage and document technical actions and supporting requests within a database structure Providing waterfront support to afloat cryptologic maintainers Performing system level software testing in order to validate operational readiness Performing in-depth system troubleshooting, software configuration support and recommend resolution on SSEE FoS Performing shipboard installation and verification tests on system upgrades and Engineering Changes (EC) Providing Onboard Technical Assistance (OBTA) underway in various AORs Performing inspection and testing of installed antennas and antenna lines Requiring after hours support on a case-by-case basis #LI-LL1
Requirements
- Six years of experience in reference to the hardware installation, system configuration, system administration and maintenance of Ship's Signal Exploitation Equipment (SSEE) INC F
- Strong working knowledge of the Radio Frequency spectrum to include working with calibration and testing equipment (i.e. Time Domain Reflectometers, Spectrum Analyzers, Vector Network Analyzers, Signal Generators, Frequency Counters, Oscilloscopes, and Digital MultiMeters) and basic antenna troubleshooting
- Experience with Windows 7+ and Red Hat Enterprise Linux operating systems
- Working knowledge of system administration
- Experience with operating in a Command Line Interface (CLI)
- Excellent communication and writing skills
- Must possess and maintain a TS/SCI Clearance
- CompTIA Security+ Certification must be obtained within 6 months of hire
- Knowledge of Casualty Reports (CASREP) and Optimized Fleet Response Plan
Nice To Haves
- General working knowledge in reference to the hardware installation, system configuration, system administration and maintenance of Hostile Forces Integrated Targeting Service (HITS), DRT, and SSEE Mission Modules
Responsibilities
- Applying critical thinking skills via distance support troubleshooting/help desk support in order to rapidly assist U.S. Navy personnel in the operations, troubleshooting, and repair of U.S. Navy SIGINT systems
- Assisting the NIWC LANT In-Service Engineering Agency (ISEA) responsible for system lifecycle support regarding fleet technical support, CASREP tracking, procurement, configuration management, production and repair
- Supporting to ensure that deployed SSEE systems and Navy operators are positioned for success
- Communicating with Fleet customers electronically and verbally in a professional manner and representing the U.S. Government in the addressing of technical issues and repairs
- Adhering to workflow processes in order to manage and document technical actions and supporting requests within a database structure
- Providing waterfront support to afloat cryptologic maintainers
- Performing system level software testing in order to validate operational readiness
- Performing in-depth system troubleshooting, software configuration support and recommend resolution on SSEE FoS
- Performing shipboard installation and verification tests on system upgrades and Engineering Changes (EC)
- Providing Onboard Technical Assistance (OBTA) underway in various AORs
- Performing inspection and testing of installed antennas and antenna lines
- Requiring after hours support on a case-by-case basis
Benefits
- SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
