Field Service Engineer-EV
Blue Bird Corporation•Fort Valley, GA
13h•Onsite
About The Position
Reporting to the Field Service Engineering Supervisor this role is responsible for providing Blue Bird dealer service personnel with EV specific technical & commercial support while additionally working closely with other Blue Bird corporate personnel, including those in engineering, technical publications & training and sales supporting EV specific needs in those activities.
Requirements
- In-depth EV powertrain and/or infrastructure technical knowledge
- Excellent communication and customer relation skills
- Rational decision making and problem-solving ability
- Detail oriented with a high degree of accuracy
- Proven track record of working independently, following-through and solving problems quickly
- Experience using Microsoft Office suite
- Availability for travel depending on customer needs
- HS Diploma or G.E.D. required.
- 5+ years of automotive manufacturer (OEM) technical service AND dealership contact experience
- 5+ years of automotive diagnosis and repair experience (dealership and/or independent)
- All candidates must be a U.S. citizen or permanent resident
Nice To Haves
- Bachelor’s Degree in automotive-related programs such as, but not limited to, Automotive Technology, Automotive Technology Management, Field Service Operations, Advanced Vehicle Systems, Automotive Engineering, Automotive Engineering Technology, Automotive Service Technology and Automotive Industry Management, preferred
- 2+ years of EV powertrain and/or infrastructure experience, preferred
Responsibilities
- Provide EV product technical support to dealer and end user service personnel as requested
- Ensure dealership management understands technician training requirements for EV product to improve repair capability, including the technical competence of their personnel
- Develop EV powertrain related technical support publications in conjunction with the technical publications & training group
- Provide service labor time standard development support for EV powertrain related repairs
- Support EV powertrain training requests received from dealers
- Engage with product development and current model engineering on EV powertrain related projects
- Perform other related job duties
Benefits
- Benefits including medical, dental and vision insurance, 14 paid holidays, vacation time and 401k matching
- Continued Professional Development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
