Field Service Engineer (Electron Microscopy)(Fort Collins, CO REMOTE)
About The Position
How will you make an impact? The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific performs on-site installation, alignment and repair of sophisticated equipment and systems. Engineers validate operational quality of system equipment; advise customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of analytical instruments serving the electronics research and manufacturing industries. The Field Service Engineer will join a diverse team with skills ranging from sophisticated computer networks, precision mechanics, high voltage electronics, vacuum theory, particle beams, optics, and chemistry. Territory: Ideal candidate must live in the Fort Collins/Denver, CO area. Up to 50% travel within territory. Applicants must be legally authorized to work in the U.S. without sponsorship now or in the future. This position does not offer relocation support. This role invites the candidate to grow and learn in a challenging culture of shared purpose and drive!
Requirements
- University Engineering Degree or equivalent combination of technical education and experience on sophisticated systems, or equivalent military experience
- 2+ years experience using SEM , TEM , FIB , Circuit Analysis, or similar systems
- Ability to partner effectively with customers
- Excellent interpersonal communication skills; must have a professional working proficiency in English
- High level of proficiency on Windows software, network knowledge, current computer hardware
- Must have ability to obtain a valid passport and travel regionally and internationally as required
- Must possess a valid driver’s license
- Physical requirements include the ability to lift up to 50 lbs.
- Able to secure entrance to US Government laboratories and facilities, if required
Responsibilities
- Conduct on-site installations across the region
- Conduct on-site scheduled planned maintenance visits per commitments and schedule
- Provide troubleshooting and repair support for customers and other field service personnel
- Cultivate and develop positive working relationships with users and colleagues
- Complete technical training, as required
- Travel, often on short notice, to customer sites to resolve problems
- Advise external customers, manufacturing and internal customers thru effective communication
- Partner with colleagues as mentee and mentor to continue personal and team development
- Contribute to continuous improvement efforts for Service, documentation, and product factories
- Collaborate with application scientists, technical support engineers, and customers to resolve complex customer challenges
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
- For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
