Field Service Coordinator

Baker Hughes

1d

About The Position

Field Service Coordinator Location: USA Are you passionate about Electrical Engineering? Are you an Electrical/Controls Engineer looking for a new opportunity? Join our Baker Hughes Americas BRUSH Team! Partner with the best: Join the Baker Hughes – BRUSH Power Generation Team as a Field Service Coordinator, supporting the coordination and deployment of our Field Service operations across the Americas. You will play a key role in ensuring our manpower, scheduling, and project readiness align with business and customer needs. As an Americas Field Service Winding Engineer, you will be responsible for: Maintain and update the Field Service Schedule, ensuring mobilization and demobilization dates align with quotations and project timelines. Coordinate manpower allocation to all active and upcoming projects for optimal utilization. Collaborate with Project Managers and other departments to confirm manpower requests and site requirements are met. Identify internal and external resource gaps, first consulting regional or European Field Service teams, and then subcontractors as needed. Work with Project Managers to ensure visas, site access, safety trainings, and compliance requirements are fulfilled before mobilization. Collaborate with Field Service Engineers and Field Service Management to assist with daily operations and new hire onboarding. Support the Field Service Manager during absences, acting as deputy to maintain operational continuity. Track, monitor, and report Field Service project status, utilization, and manpower forecasts weekly. Collaborate with HSE and Compliance teams to maintain corporate safety standards and personnel qualifications. Assist in forecasting manpower demand for upcoming outages and inspections. Maintain coordination between Sales, Project Management, Logistics, and Engineering teams for smooth handover and execution. Support FSEs during execution by resolving logistical or administrative issues. Maintain internal records and documentation related to personnel assignments and job tracking systems (Workday, SharePoint, Etc). Promote BRUSH/Baker Hughes values, professionalism, and customer focus in all interactions. Fuel Your Passion: To be successful in this role you will have: Bachelor’s degree in engineering, Business Administration, or related field; or equivalent experience in Field Service operations. 3–5 years of experience in field service coordination, scheduling, or manpower planning. Knowledge of generator or rotating equipment services preferred. Proficient in Microsoft Office Suite (Excel, Outlook, Word, Teams). Experience with ERP systems such as Workday, Oracle or SAP preferred. Strong organizational skills, attention to detail, and ability to manage multiple priorities. Excellent communication and teamwork skills across multiple departments and time zones. Strong customer service skills. Fluency in English required, Portuguese or Spanish a plus. Our Americas team is growing to support the demand in the region, and this includes a hub in Houston and Brazil that will support our growing demand for more Field Service Engineers. Ideal Qualities: Strong leadership skills. Team player. Self-driven initiative to problem solving. Versatile, tenacious and people orientated. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when our people are developed, engaged, and able to bring their authentic selves to work. We invest in health, well-being, and career growth, training and rewarding talent, and developing leaders at all levels. Work in a way that works for you We recognize that everyone is different and the way people want to work varies. In this role, we can offer the following flexible working patterns: Starting early / finishing early Starting late / finishing late Flexibility within the day or week to get the job done Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: • Contemporary work-life balance policies and wellbeing activities • Comprehensive private medical care options • Safety net of life insurance and disability programs • Tailored financial programs • Additional elected or voluntary benefits You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.

Requirements

• Bachelor’s degree in engineering, Business Administration, or related field; or equivalent experience in Field Service operations.
• 3–5 years of experience in field service coordination, scheduling, or manpower planning.
• Knowledge of generator or rotating equipment services preferred.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word, Teams).
• Experience with ERP systems such as Workday, Oracle or SAP preferred.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent communication and teamwork skills across multiple departments and time zones.
• Strong customer service skills.
• Fluency in English required, Portuguese or Spanish a plus.

Nice To Haves

• Strong leadership skills.
• Team player.
• Self-driven initiative to problem solving.
• Versatile, tenacious and people orientated.

Responsibilities

• Maintain and update the Field Service Schedule, ensuring mobilization and demobilization dates align with quotations and project timelines.
• Coordinate manpower allocation to all active and upcoming projects for optimal utilization.
• Collaborate with Project Managers and other departments to confirm manpower requests and site requirements are met.
• Identify internal and external resource gaps, first consulting regional or European Field Service teams, and then subcontractors as needed.
• Work with Project Managers to ensure visas, site access, safety trainings, and compliance requirements are fulfilled before mobilization.
• Collaborate with Field Service Engineers and Field Service Management to assist with daily operations and new hire onboarding.
• Support the Field Service Manager during absences, acting as deputy to maintain operational continuity.
• Track, monitor, and report Field Service project status, utilization, and manpower forecasts weekly.
• Collaborate with HSE and Compliance teams to maintain corporate safety standards and personnel qualifications.
• Assist in forecasting manpower demand for upcoming outages and inspections.
• Maintain coordination between Sales, Project Management, Logistics, and Engineering teams for smooth handover and execution.
• Support FSEs during execution by resolving logistical or administrative issues.
• Maintain internal records and documentation related to personnel assignments and job tracking systems (Workday, SharePoint, Etc).
• Promote BRUSH/Baker Hughes values, professionalism, and customer focus in all interactions.

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
• You will have a choice of coverage options that best suit your needs.
• Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
• This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees