Field Service Coordinator - Nuclear & Service Projects

American Crane & Equipm • Amity Township, PA

6h • Onsite

About The Position

American Crane & Equipment Corporation (ACECO) is seeking a Field Service Coordinator – Nuclear & Service Projects to support our Service Project Managers with a primary focus on nuclear service work. This role plays a critical part in ensuring that field execution is not only efficient…but fully compliant with nuclear site documentation, access, and regulatory requirements.

If you thrive in structured, process-driven environments and understand that accuracy matters…especially in nuclear settings…this role offers meaningful impact and high responsibility.

Requirements

• High school diploma or equivalent required
• 2–4 years of experience in administrative support, service coordination, project coordination, or operations
• Strong proficiency in Microsoft Excel, Outlook, Word, and PowerPoint
• Exceptional organizational and time-management skills
• Strong written, verbal, and interpersonal communication skills
• High attention to detail in compliance-driven environments
• Ability to manage multiple priorities in a fast-paced project environment
• Strong problem-solving skills
• Ability to work effectively with Service Project Managers, field technicians, Accounting, and customers
• Ability to take ownership of tasks and deliver accurate, professional work with minimal supervision
• Authorization to work in the United States without current or future employer sponsorship
• Ability to verify identity and employment authorization (Form I-9)
• Eligibility to access information or technology governed by U.S. export control laws (10 C.F.R. Part 810, EAR, and/or ITAR), where applicable
• Willingness to undergo a background check in accordance with applicable laws
• Willingness to undergo a pre-employment drug screen and participate in randomized drug testing during employment
• Ability to meet posted work schedule and required hours, including overtime as business needs dictate
• Ability to maintain reliable attendance and punctuality
• Willingness to follow all company safety policies and procedures
• Willingness to wear required PPE when in shop or manufacturing areas
• Willingness to complete required safety, compliance, and role-specific training
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Ability to maintain professional conduct aligned with company values and expectations
• Ability to manage nuclear compliance documentation with precision and consistency
• Ability to maintain confidentiality and adhere to internal policies and regulatory standards
• Ability to lift and/or move objects up to 20 pounds
• Ability to use standard office equipment and perform repetitive computer-based work

Nice To Haves

• Associate degree or coursework in business administration, operations, or related field preferred
• Experience in manufacturing, industrial service, or nuclear environments preferred

Responsibilities

• Support Service Project Managers in planning, maintaining, and updating schedules for nuclear and assigned service projects
• Maintain accurate project calendars, manpower plans, and technician assignments
• Prepare and maintain customer-required documentation including technician resumes, unescorted access forms, badging paperwork, and site-specific compliance documentation
• Ensure documentation and training records meet internal, customer, and nuclear site requirements
• Maintain compliance-driven documentation accuracy in structured, audit-ready formats
• Coordinate travel for field service technicians including flights, hotels, rental cars, site access requirements, and schedule adjustments
• Coordinate equipment rentals, special shipments, and service-related logistics
• Serve as administrative liaison between Service Project Managers and field teams
• Collect, review, and validate technician timesheets, expense reports, advances, and purchase orders
• Compile and submit invoicing support documentation
• Coordinate with Accounting to resolve discrepancies prior to invoice submission
• Track project expenses and cost data to support accurate billing
• Prepare and distribute service documentation, work orders, and customer paperwork
• Maintain project tracking tools and support reporting
• Provide cross-functional support across the Service Department

Benefits

• Competitive hourly pay based on experience, skills, and market data
• Comprehensive medical, vision, dental, and life insurance – available day one (no wait)
• Wellness plan
• Generous paid time off (unused PTO rolls over each year)
• 401K retirement plan
• 10 paid company holidays
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED