Field Service Communications Support
About The Position
A detail-oriented and customer-focused project coordinator role to support onsite Infusion Services projects. This role is responsible for coordinating planning calls with biomedical customers, documenting project details, and ensuring smooth communication between internal and external stakeholders. The ideal candidate will have experience in field service operations and a strong understanding of medical device workflows. We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. Duration of Employment: This position has a one-year duration, with an anticipated end date of December 2026. If at the end of that period you have not been offered or have not accepted another position within BD, your employment will be terminated, and you will not be eligible for severance per Company policy or plan. Job Description Summary: A detail-oriented and customer-focused project coordinator role to support onsite Infusion Services projects. This role is responsible for coordinating planning calls with biomedical customers, documenting project details, and ensuring smooth communication between internal and external stakeholders. The ideal candidate will have experience in field service operations and a strong understanding of medical device workflows.
Requirements
- High school diploma or equivalent required.
- Minimum of 1 year of field experience installing or maintaining medical devices is preferred.
- Familiarity with Alaris devices is strongly preferred.
- Strong communication and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Responsibilities
- Schedule and lead Infusion project planning calls with biomedical customers.
- Document and distribute detailed meeting notes to all project stakeholders.
- Collaborate and coordinate with assigned BD Project Manager
- Communicate changes in project scope to internal teams promptly.
- Respond to customer inquiries regarding on-site activities and processes.
- Assist with the training and mentoring new team members to ensure consistent onboarding.
- Represent the FSC team in cross-functional meetings as needed.
- Maintain all department and role specific duties and responsibilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
