Field Sales Training Program Manager

STERIS•Cleveland, OH

1d•$95,000 - $115,000•Remote

About The Position

The Field Sales Training Program Manager is responsible for the development and implementation of product and associated procedural education programs for the STERIS sales organization and Customers within key procedural areas. This role works closely with sales, marketing, and training leadership to ensure new and ongoing training programs are aligned to the corporate and divisional mission, strategy, and goals. The Field Sales Training Program Manager is responsible for ensuring the effective integration of Product, Agile Selling and Organization strategies and initiatives into new and existing employee training programs. They will also deliver training programs that include and are not limited to: 201 new hire training, 301 training, 401 advanced training, Director’s Training, and in-field sales training support. These programs cover a variety of topics including: product familiarity and functionality, competitive overviews and strategies, proper in-servicing techniques, effective territory management, and application of Agile Selling Strategies. Additionally, this position is expected to be a product expert in the key procedural focus areas for assigned Business Unit. This expertise will be used for coaching the sales channel, interacting with and training Customers during sales calls in the field. This is a remote position with 50% travel required.

Requirements

Bachelor’s degree required.
7+ progressive years of business professional experience, of which 3 should be sales or marketing/training experience in the medical or related industry.
Excellent organizational and time management skills; documented ability to manage multiple assigned projects simultaneously.
Ability to travel as required.
Experience with MS Office software (Excel, PowerPoint, Word, Outlook).
Demonstrated ability to understand and effectively articulate procedural information and economic advantages in support of STERIS Procedural Solutions/ IPT's current product portfolio.
Excellent written and verbal communication skills including presentation and facilitation skills in both large and small groups
Demonstrates a high level of professionalism, confidentiality and integrity.
Ability to work in a fast-paced environment and handle multiple projects simultaneously.
Ability to understand business strategy and key drivers for STERIS Customer and channel targets and translate into effective training programs.
Demonstrated ability to provide constructive performance coaching and feedback.
Demonstrated interpersonal skills.
Ability to excel in a high-performing team environment.
Ability to balance short term goals with a strategic vision.
Demonstrated creativity and resourcefulness.

Nice To Haves

Operating Room (OR), hospital, or medical field experience preferred.
Understanding and documented implementation of adult learning principles preferred.

Responsibilities

Responsible for facilitating training programs for new and existing sales team members, to include: corporate sales training programs, field-based sales training programs and online learning programs.
Develop an understanding of key business drivers and how to efficiently translate into effective training programs across the sales organizations.
Leverage expert level understanding of STERIS products and programs to deliver best in class product and associated procedural training for new and existing field sales professionals.
Develop a functional understanding of competitive solutions, to facilitate a thorough understanding of STERIS product advantages and differentiating factors for new and existing field sales professionals; as well as positioning with Customers during sales calls and visits.
Leads product strategy sessions with product managers, clinical specialists and designated field sales representatives. Uses the information to create Agile Selling Briefs that are distributed throughout the sales organization.
Owns the overall execution, development and delivery of ongoing sales training, including but not limited to: content management and updates, supporting business partner and training advisors scheduling, external Customer support, and required training materials in support of the STERIS sales organizations.
Work directly with Sr. Training Manager to develop training schedules, for new hire programs and on-going sales training initiatives, which support the timely on-boarding and development of STERIS sales organizations.
Responsible for providing effective feedback to new and existing sales professionals during training. Provides post-training feedback to field managers in written and verbal format.
Works closely with Region Managers to identify training opportunities for existing sales representatives that require additional in-field support.
Leverage data collected by training program participant surveys and sales organization performance metrics, to assess the effectiveness of training programs and make recommended improvements and enhancements when required.
Deliver formal and informal presentations to new and existing sales professionals, sales management and internal departments through new hire, online learning, and national conference platforms.
Travel required 50% of time (primarily domestic)
Other duties as assigned.