Field Sales Representative

FXI•Radnor, PA

24d•Remote

About The Position

The Field Sales Representative (FSR) plays a critical role in driving growth and strengthening FXI’s presence within our Specialty Retail channel. This field-based position supports an assigned territory of established accounts and serves as a key point of contact for store teams, retail leadership, and internal FXI partners. The FSR is responsible for relationship management, sales enablement, new store launches, floor analysis, and ensuring flawless retail execution. Working closely with the Director of Sales, this role will help analyze product performance, assess competitive positioning, and surface opportunities to expand market share. The ideal candidate brings a blend of retail or brand experience—preferably in the bedding category—along with strong communication skills, comfort with data, and a passion for helping retailers win.

Requirements

Associate’s Degree required; Bachelor’s preferred or equivalent combination of education and experience.
Experience in specialty furniture, bedding, or comparable retail/brand environment strongly preferred.
Prior sales, customer success, or account support experience with demonstrated ability to influence and build relationships.
Strong communication, presentation, and interpersonal skills; comfortable engaging large groups during on-site training.
Self-starter with a high level of initiative, resilience, and a results-oriented mindset.
Ability to interpret sales data, identify patterns, and translate insights into action.
Proficiency with Microsoft Office (Excel, PowerPoint, Outlook); comfort learning new systems and tools.
Flexible schedule required, including occasional weekends or holiday periods based on retail needs.
Ability to travel up to 75%, including periodic overnight travel.

Responsibilities

Build and maintain strong, trust-based relationships with store managers, sales associates, and retail leaders within assigned accounts.
Serve as a primary resource for product expertise, delivering ongoing support to retail sales teams and reinforcing FXI’s value as a category partner.
Plan, coordinate, and facilitate compelling product training sessions that elevate product knowledge, sales confidence, and overall store engagement.
Track, analyze, and report on sales trends, item performance, and market feedback to inform strategic decision-making.
Collaborate closely with the Director of Sales to assess floor competitiveness, monitor promotional activity, and identify opportunities aligned with FXI’s commercial growth strategy.
Partner with FXI Customer Service to support and resolve warranty inquiries with professionalism and timeliness.
Conduct regular store visits to ensure optimal product presentation, signage accuracy, and compliance with retail merchandising standards.
Stay current on FXI’s product portfolio, competitive landscape, and broader industry trends in order to provide informed insights and recommendations.
Represent FXI with professionalism and embody our mission, vision, and values in every customer interaction.