Field Representative PT

Acosta•Albany, NY

1d•$22

About The Position

As a Field Representative , you will be the face of our credit card program, ensuring its success through effective merchandising, relationship building, and strategic communication. You’ll own and manage an assigned territory where you’ll audit POP displays, test equipment, and deliver key messaging to business owners. This role demands excellent communication skills, attention to detail, and a strong customer service orientation. We’re looking for a proven closer with a passion for relationship building and the persistence to thrive in a competitive, service-driven marketplace. Hourly Wage: $22/hour Responsibilities Assess merchant engagement with brand, troubleshoot acceptance resistance, resolve acceptance issues Ensure credit card POP is appropriately displayed and merchandised in retail locations Develop and maintain strong relationships with business owners and managers, providing key messaging about the credit card program and raising awareness of its benefits for their establishment Conduct audits to ensure the presence and visibility of credit card offerings Verify that promotional materials and displays are correctly placed, adequately maintained, up-to-date, and comply with company standards Test and troubleshoot point-of-sale equipment to ensure proper credit card processing Collect data and insights via Mosaic’s reporting tool Admin responsibilities: Daily visit reporting, weekly/monthly conference calls, email communications, and required web-based training This team is often requested to support special projects with other clients – such as mystery shops or retail brand engagements. We’re looking for someone who is willing to engage in a variety of projects when the opportunity presents itself.

Requirements

Minimum 1-3 years of sales, retail, merchandising, and/or training experience required
Proven track record of success in sales or merchandising
Strong written and oral communication and interpersonal skills
Attention to detail and excellent organizational skills
Ability to work independently and manage an assigned territory
Demonstrate effective decision-making skills and the ability to reason and take-action in resolving problems while exhibiting professional sound judgment
Conducts business with integrity and maintains strong business ethics
Persistence and drive to succeed in a competitive, service-driven marketplace
Proficiency in Microsoft Office Suite and other relevant software
Must have reliable transportation to travel to various locations within the assigned territory
Must pass a federal background check

Nice To Haves

Field representation or territory management experience preferred

Responsibilities

Assess merchant engagement with brand, troubleshoot acceptance resistance, resolve acceptance issues
Ensure credit card POP is appropriately displayed and merchandised in retail locations
Develop and maintain strong relationships with business owners and managers, providing key messaging about the credit card program and raising awareness of its benefits for their establishment
Conduct audits to ensure the presence and visibility of credit card offerings
Verify that promotional materials and displays are correctly placed, adequately maintained, up-to-date, and comply with company standards
Test and troubleshoot point-of-sale equipment to ensure proper credit card processing
Collect data and insights via Mosaic’s reporting tool
Admin responsibilities: Daily visit reporting, weekly/monthly conference calls, email communications, and required web-based training
This team is often requested to support special projects with other clients – such as mystery shops or retail brand engagements.
We’re looking for someone who is willing to engage in a variety of projects when the opportunity presents itself.