Field Operations Trainer

Hana Group•Dallas, TX

44d•$75,000 - $80,000

About The Position

The Field Operations Trainer is responsible for supporting the training of new and existing kiosks as well as kitchens with the field team and operational leadership team. This position will also lead the training of different operational tools and technologies and processes, such as Inshop, Adoria, Dayforce, Yoobic, etc. The candidate should have a strong operational background, experience in delivering corporate training and have a sense of personal accountability, strong communications skills and proficient in Microsoft Office suite. This position will help create a sense of operational excellence and workplace culture, instilling the company mission and vision in all aspects of the position.

Requirements

Two (2) years as a food service manager in sushi OR three (3) years in food service management
Experience and an in-depth understanding of the food retail industry
Strong computer skills; proficient in MS Office Suite and adaptable to new technologies
Excellent interpersonal, written, and verbal communication skills
Valid driver’s license; Ability to travel to all locations; Long distance traveling required

Nice To Haves

Degree in Education, Hospitality Management, Culinary Arts, etc
Certification in Food Safety

Responsibilities

Supports and trains at new store and kitchen openings for both Corporate and Franchise operations
Work closely with the Product Development team to update manuals as-needed
Assist in the implementation and training of new products and operational procedures
Become the expert on operational systems and lead training sessions for the operations team
Manage training statistics and insights to evolve and grow the training program
Support operations with on-site training as needed
Be an example of excellence and ensure kiosk and kitchen workplace culture by leading by example
50-60% travel required (leans towards higher end as the business continues to grow)
This job posting describes the general duties and responsibilities for the position. Other duties as required may be assigned.