Field Operations Technician

SENSYS GATSO USA INC • Marion, IA

13h

About The Position

As a Production Support Technician, you will be a vital member of our Marion-based operations team. Your primary focus will be the diagnosis, repair, and configuration of specialized equipment to ensure it is ready for field production.

This is a dynamic role that blends hands-on technical repair, inventory management, and field maintenance. You will collaborate closely with our Engineering Team to optimize service delivery and refine repair procedures, ensuring we provide the highest quality of operations for our customers.

Requirements

• Technical Expertise: 2–4 years in a warehouse, repair, or production environment, specifically installing and programming electronic equipment.
• Electrical & Mechanical Knowledge: Proficiency with power/hand tools and troubleshooting AC/DC circuits. Ability to read wiring diagrams and construction plans is highly preferred.
• Networking: Proficiency in setting up and troubleshooting IP devices and networks.
• Education: Degree or certification in Engineering, Technology, Construction, or equivalent on-the-job military/technical training.
• Software: Familiarity with Google Workspace (Docs, Sheets, Slides).
• Soft Skills: A self-starter who takes ownership of technical challenges and works independently to find solutions.
• Field Work: Must be comfortable working at heights (10’ to 30’) and working outdoors in various weather conditions.
• Physical Ability: Ability to lift up to 50 lbs regularly.
• Travel: Minimal travel required (approx. 1–2 trips per year).
• Flexibility: Availability for occasional after-hours or weekend support as needed.
• Transportation: Must have a valid driver’s license and dependable transportation for work-related tasks.

Nice To Haves

• Ability to read wiring diagrams and construction plans is highly preferred.

Responsibilities

• Hardware & Software Support: Diagnose, repair, and configure equipment; use PCs and software to test hardware and remotely monitor systems.
• Maintenance & Repair: Assist with both preventative and reactive maintenance; troubleshoot AC/DC circuits and utilize multimeters for precision diagnostics.
• Operations & Logistics: Manage inventory and handle daily shipping and receiving tasks.
• Project Coordination: Work with local contractors for service tasks and maintain detailed maintenance logs.
• Collaboration: Share knowledge with team members to resolve complex technical issues and improve overall delivery efficiency.

Benefits

• Retirement: 401(k) with employer match.
• Health: Comprehensive Medical, Dental, and Vision plans.
• Time Off: Paid Time Off (PTO) and paid Holidays.
• Growth: Opportunities to work with innovative global technology in a life-saving industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree