Field Operations Team Lead

Stryker CorporationMinnetonka, MN
56dOnsite

About The Position

Provide leadership and expertise for loaner kit/order fulfillment.  Oversee the distribution of products/services for our representatives and customers to include: order entry; picking, shipping, tracking, creating driving routes and usage.  Track inventory accurately, record keeping, warehouse inventory cycle counting, managing expired products and optimize inventory utilization.  Maintain a state of constant audit readiness and assist with preparation for audits.  Implement processes that optimize and track warehouse inventory, which accounts for up to 50% of Branch's inventory assets.

Requirements

  • BS/BA in business or related discipline OR 6+ years of equivalent relevant experience in lieu of degree
  • Valid Driver's license with good driving record
  • Ability to work flexible hours, as needed to support the business needs, including weekend and evening call/participate in rotational on call as needed - required
  • Ability to lift, push, pull and carry up to 50 lbs

Nice To Haves

  • Demonstrated warehouse/inventory control experience in a demanding, fast-paced environment
  • Computer literacy - experience with Excel, PowerPoint, other Microsoft Office products

Responsibilities

  • Provide leadership and expertise for loaner kit/order fulfillment.
  • Oversee the distribution of products/services for our representatives and customers to include: order entry; picking, shipping, tracking, creating driving routes and usage.
  • Track inventory accurately, record keeping, warehouse inventory cycle counting, managing expired products and optimize inventory utilization.
  • Maintain a state of constant audit readiness and assist with preparation for audits.
  • Implement processes that optimize and track warehouse inventory, which accounts for up to 50% of Branch's inventory assets.
  • Meet established metrics for operations (i.e. turns, service levels)
  • Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
  • Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries
  • Investigate customer complaints/track service levels and problem solve any discrepancies
  • Utilize processes and tools for scheduling surgeries
  • Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments)
  • Managerial duties including but not limited to: training, coaching, performance management and evaluation, compensation management, recruitment and terminations
  • Complete other duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Miscellaneous Manufacturing

Number of Employees

5,001-10,000 employees

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